Care Coordinator Position - StepOne Service (offered by Evergreen Healthcare Partners, LLC) StepOne Service is an inpatient, hospital-based 3 - 5 day Acute Withdrawal Management service available to adults requiring medical management of withdrawal symptoms from alcohol and/or opioids. Acute Withdrawal Management is provided to individuals who are in impending or early stages of acute withdrawal at the time of hospital admission. The goal is to medically assist the individual through the withdrawal process and help navigate the transition to an appropriate level of community-based addiction treatment that can address the underlying causes of their substance use disorder. StepOne Service has a fully qualified treatment team including an attending physician and nursing staff that utilize a multidisciplinary team approach in the acute management withdrawal of patients.

Position Purpose:

The Care Coordinator is responsible for the management of the StepOne Service office, which includes managing telephone inquiries concerning StepOne Service, screening potential patients, assisting with patient questions and concerns, and initiating discharge planning. The Care Coordinator coordinates the service within the hospital and functions as a resource to the nursing staff, unit supervisors (and/or other identified hospital staff), and the EHP leadership team to coordinate a continuum of care.

Essential Functions:

• Effectively screening, verifying, and reporting patient information
• Effectively obtains and manages all information related to criteria required for admission, continued stay and discharge
• Establish resources needed to document and implement patient discharge plans by networking inside the hospital and by phone with outside sources
• Provide support to the StepOne Service Service Coordinator and hospital contacts to ensure optimal success of the service

Typical Experience/Qualifications:

• Basic understanding of substance use disorders
• Knowledge of all related computer applications
• Understanding of social services and/or hospital procedures and policies
• Understanding of HIPAA guidelines and policies
• 2+ years of social service experience and/or clinical or hospital inpatient services
• Experience with telephone networking/outreach preferred
• Prior experience with substance use disorder population
• Work history as a results oriented team player willing to accept and promote organizational goals
• License/Certified Credentials in the area of social services
• Ideal candidate will have associated experience and/or a bachelor's degree in the related field
• Experience in a self-motivated role

Job Type:

Full-time Benefits:

401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Vision insurance Application Question(s): How did you get involved in the field of substance use disorders and why are you interested in this position? How comfortable are you working with individuals with substance use disorders?

Work Location:

In person