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Practice Care Manager

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What they do

A Care Coordinator develops and manages patient care programs and handles patient cases. Keeps patients informed about their care options.

$65,794 / year median in the U.S.

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Job Description

Practice Care Manager Fayetteville, North Carolina, United States Patient Care Manager | Full-Time | North Carolina Cape Fear Family Medicine in Fayetteville, NC is searching for an experienced Patient Care Manager to join our staff. We are seeking a full-time Patient Care Manager that displays excellent teamwork, accountability, and will successfully function within a high-performing organization to join our team. Previous care management experience is requested and experience with the below would be a plus: Work in concert with the Physician and/or Provider to coordinate a full continuum of health care services considering the patient's unique social and cultural dynamics Assist patients in addressing concerns as needed through referral for assessment, and communication with healthcare team Maintain appropriate patient documentation in the EHR and care management software Develop and implement individualized care management plans for identified patients Provide patient education Connect patient with social and community support for continuity of care Educate patients and families on the importance of care management and the proper method to access care within the medical home environment Ensure follow-up with hospital discharge instructions for high risk, high acuity, high-cost recipients; ensure continuity of care Assist providers with coordination of services for high risk, high acuity, high-cost recipients by implementing Evidence Based Practices Advocate for patients to receive services that will improve their health condition Responsible for maintaining patient and family confidentiality in accordance with HIPAA Other job duties as required
QUALIFICATIONS
Experienced MA, LPN, or Care Manager experience is highly preferred Must possess a valid driver's license HEDIS Quality Measures experience a plus Excellent communication and customer service skills required Proficiency in Word and Excel required. Ability to work independently, while collaborating with other team members Ability to self-motivate, prioritize, and be willing to invest in a change process to improve efficiencies 
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:
Monday to
Friday Work Location:
Virtual Join Our Team If you're a friendly, organized, and service-oriented professional who enjoys helping patients and supporting a collaborative medical team, we'd love to connect. Apply today or reach out to schedule a confidential conversation. #ZREM