Care Coordinator Robert Half - 3.9 Syracuse, NY Job Details Temp-to-hire | Contract $18 - $19 an hour 1 day ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Customer communication High school diploma or GED Full Job Description We are looking for a Care Coordinator to support care management operations and help ensure members receive timely, well-organized services in Syracuse, New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys combining administrative accuracy with member support in a healthcare setting. The person in this role will work closely with clinical staff to manage referrals, track authorizations, coordinate service delivery, and maintain clear communication across teams and external partners.

Responsibilities:

Enter and maintain authorization information in internal systems with a high level of accuracy, and monitor upcoming expirations to support uninterrupted services. Coordinate approved services with community providers, agencies, and internal team members to help meet member care needs efficiently. Support case management activities by arranging appointments, organizing service-related tasks, and assisting with day-to-day care coordination priorities. Partner with the clinical team in regular discussions to identify workflow challenges and suggest practical process improvements. Prepare, update, and distribute operational reports as requested to help track performance and support departmental needs. Provide general administrative support through document handling, correspondence, record maintenance, message management, and other office-related tasks. Communicate routinely with members to provide updates, gather needed information, and help address service-related questions. Contribute to quality and performance improvement efforts by following established procedures and supporting ongoing operational excellence initiatives. High school diploma required; an associate degree in a related field is preferred. At least 2 years of experience in healthcare administration, care coordination, medical support, or a similar environment; medical assistant training may also be considered. Strong computer proficiency with the ability to learn new systems quickly and use healthcare technology effectively. Working knowledge of Microsoft Office applications, internet-based tools, and data entry processes. Demonstrated analytical thinking and problem-solving ability, with the capacity to recognize issues and support resolution efforts. Ability to manage responsibilities independently while also collaborating effectively with cross-functional team members in a changing environment. Sound judgment and discretion when working with confidential or sensitive information. Strong verbal and written communication skills, along with customer service and scheduling experience. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .