COMMITMENT TO A HUMAN HIRING PROCESS

We believe every candidate deserves thoughtful consideration.

That'swhy wedo not use AI or automated systems toreview applications. Every application is reviewed bya realhumanmember of our team. Because we take the time to give each submission the attention it deserves, our review process may take a little longer - and we genuinely appreciate your patience as we work through applications carefully and respectfully.

SERVICE AREA PREFERENCE

While we encourage all interested applicants to apply, we do give priority to those who live in, or near, our service counties: Santa Cruz, Monterey, Merced, San Benito, and Mariposa. Our mission ofaccessible, quality health care guided by local innovation leadseverything we do, and having team members who are connected to the communities we serve strengthens our ability to deliver on that commitment. There are 2 positions available as a Care Coordinator - D-SNP. These opportunities are available to both current and temporary employees within the Care Management Department at the Alliance.

WHAT YOU'LL BE RESPONSIBLE FOR

Reporting to the Medicare Care Management Manager, this position: Supports the Medicare Dual Special Needs Plan (D-SNP) Care Management team with coordinationof services and activities for members enrolled in D-SNP\nCollaborates with internal and external partners to promote efficient care coordination andsupport members in navigating care transitions, appointments, and referrals\nContributes to the effective operation and improvement of Care Management D-SNP programs

ABOUT THE TEAM

The Care Management Department's mission is to coordinate care and empower members to achieve their health and wellness goals through collaboration and by facilitating member relationships with community providers.

We bring the voice of the member into the room when collaborating with our fellow departments at the Alliance.

WHAT YOU'LL NEED TO BE SUCCESSFUL

To read the full position description and list of requirements, click here.

Knowledge of:

The principles and practices of health care and health care systems\nThe principles and customer service\nThe principles and practice of health education\nThe diverse needs of the Medi-Cal and Medicare D-SNP populations Ability to: Quickly learn, understand, and communicate the workings of the Alliance, particularly the Utilization Management and Complex Case Management, Community Care Coordination, ECM, and Member Services departments\nQuickly learn and competently navigate Microsoft Excel and Alliance computer systems\nCommunicate the program mission, vision, and roles\nEducate on care coordination for the D-SNP program and make presentations to individuals and groups

Education and Experience:

High school diploma or equivalent\nThree years of experience in a health care setting that involved interacting with members, patients and/or providers in meeting service needs (an Associate's degree in Health, Social Services or a related field or current certification as a Medical Assistant may substitute for one year of the required experience; or an equivalent combination of education and experience, which would provide the required knowledge, skills and abilities may be qualifying

OTHER INFORMATION

We are in a hybrid work environment and we anticipate that the interview process will take place remotely via Microsoft Teams.\nWhile some staff may work full telecommuting schedules, attendance at quarterly company-wide events or department meetings will be expected.\nIn-office or in-community presence may be required for some positions and is dependent on business need. Details about this can be reviewed during the interview process.

COMPENSATION INFORMATION

Zone 1

Pay Range:

$32.00 - $39.30\nTypical areas in Zone 1: Santa Cruz, San Benito, and Monterey Counties, Bay Area, Sacramento, Los Angeles and San Diego areas Zone 2

Pay Range:

$30.00 - $37.00\nTypical areas in Zone 2: Mariposa and Merced Counties, Fresno area, Bakersfield, Eastern California, San Luis Obispo area, and the Central Valley (except Sacramento) The applicable salary ranges are based on work location and are aligned to a zone according to the cost of labor in your area. All ranges are subject to change in the future. We are happy to provide the full compensation range for the role, answer any questions that you have, or share the applicable pay zone for your location if it's not one of the typical areas listed. You can reach out tocareers@thealliance.health, and a member from our Talent Acquisition team will be in touch. The hiring ranges represent a goodfaith estimate of what we expect to pay for this role upon hire and are not the full compensation ranges. Employees typically have opportunities for growth within the full compensation range over time based on performance and merit. Final compensation will be determined by our compensation philosophy, analysis of the selected candidate's qualifications (direct or transferable experience related to the position, education, or training), as well as other factors (internal equity, market factors, and geographic location).

OUR BENEFITS

Available for all regular Alliance employees working more than 30 hours per week.

Some benefits are available on a pro-rated basis for part-time employees. These benefits are unavailable to temporary employees while on an assignment with the Alliance. Medical, Dental and Vision Plans\nAmple Paid Time Off\n12 Paid Holidays per year\n401(a) Retirement Plan\n457 Deferred Compensation Plan\nRobust Health and Wellness Program\nOnsite EV Charging Stations

ABOUT US

We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us. Join us at Central California Alliance for Health (the Alliance), where you will be part of a culture that is respectful, diverse, professional and fun, and where you are empowered to do your best work. As a regional non-profit health plan, we serve members in Mariposa, Merced, Monterey, San Benito and Santa Cruz counties. To learn more about us, take a look at ourFact Sheet. The Alliance is an equal employment opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 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