Position Details:

Work in clinics/partner practices as required 3-5 times/week\nCommute to multiple DaVita clinics and/or partner practices in designated market and surrounding areas\nMileage reimbursed - reliable personal transportation required\nFull-Time, Monday-Friday schedule\nDaily start time between 7:00-8:00 AM\nMust provide flexibility as needed to meet patient and clinic needs\nWhen working from home - must include a quiet, private space with high-speed internet

Responsibilities:

Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments\nPerform outbound calls and respond to inbound calls from patients, providers, and Village resources\nComplete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed\nAssist the clinical team with moving patients through the continuum of care by completing tasks as directed\nIdentify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs\nCommunicate directly with patients in a timely and professional manner\nMaintain accurate, complete, and confidential documentation\nDemonstrate exceptional two-way communication, both oral and written\nAct in alignment with DaVita's mission and values to deliver high-quality patient care

Qualifications:

High school diploma or GED required\n2+ years of experience in a professional office environment\nAbility to handle confidential information with discretion and sound judgment\nStrong verbal communication skills\nProficiency in Microsoft Office, Excel, and Outlook\nPrior experience with Electronic Medical Records preferred\nCommitment to service excellence and patient satisfaction\nAbility to work autonomously while collaborating effectively with the team\nHome workspace must provide a quiet, private environment with reliable high-speed internet

Preferred Qualifications:

1-3 years clinical medical office experience\nCNA or MA experience is a plus\nExperience coordinating care (referrals, care management, etc.)\nFamiliarity navigating insurance payers\nExperience in direct patient care or support\nPrior medical office environment experience

Why You'll Love Working Here:

Make a direct impact on the lives of patients with complex chronic conditions\nBe part of a mission-driven, collaborative care team\nFlexible hybrid schedule with opportunity for professional growth

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

Comprehensive benefits:

Medical, dental, vision, 401(k) match, paid time off, PTO cash out\nSupport for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more\nProfessional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning. #LI-TS2 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as \"a place where I belong.\" Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $18.00 - $22.50/hour. For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.

Learn more at https:

//careers.davita.com/benefits

Colorado Residents:

Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. Beware of Recruitment Fraud DaVita will never ask for payment or personal financial information at any point in the hiring process, nor will we ever communicate with you using email addresses outside of the DaVita secure network. If you receive a request like this, it is not legitimate. Do not share your information. 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