Home Care Coordinator (Multilingual)

About Us We are a newly established home care agency dedicated to providing compassionate, personalized support to seniors and individuals who need assistance at home. Our mission is to deliver high-quality care with dignity, respect, and reliability. Our goal is to help clients remain safe, independent, and comfortable in their own homes while receiving compassionate care. Role Overview We're looking for a proactive Home Care Coordinator to expand our community impact. In this role, you'll connect clients and caregivers to services, support the initial intake process, develop care plans, coordinate schedules, and build strong referral relationships with healthcare and community partners. This is a hands-on position combining field outreach, client support, caregiver recruitment, and care coordination. Must have experience in home care and home health services. Community Outreach & Referral Development Conduct community outreach and represent the agency at hospitals, senior living communities, social service organizations, and local events Recruit caregivers through outreach, partnerships, and advertising campaigns Track outreach, referrals, enrollment, and caregiver recruitment activity Assessment, Planning & Client Intake Conduct initial assessments of clients' physical, medical, and personal care needs Develop individualized care plans tailored to client needs, preferences, and health requirements Guide clients through the intake process, including documentation, eligibility, and program enrollment Scheduling & Coordination Schedule caregivers for specific shifts or visits and adjust schedules as needs change Ensure continuity of care, providing consistent caregivers whenever possible Coordinate with internal teams to support caregiver onboarding and placement Communication & Liaison Serve as the main point of contact between clients, families, and caregivers Relay instructions from healthcare providers or families to caregivers Provide updates and reports to families or medical teams about clients' status Administrative Duties Maintain accurate care records and documentation (shifts, tasks completed, incidents, medications administered) Manage billing or insurance documentation as needed Ensure compliance with state regulations and agency policies Qualifications Bachelor's degree in Marketing, Healthcare Administration, Social Work, or related field preferred 3+ years of healthcare experience; home care and home health experience is a plus Experience in community outreach, field marketing, or healthcare engagement preferred Strong communication, organization, and relationship-building skills Ability to manage multiple priorities and work independently Comfortable handling sensitive client information Reliable transportation and valid driver's license Bilingual or multilingual skills are highly preferred to effectively communicate with diverse clients, families, and community partners Why Join Us Make a real difference in the lives of clients and caregivers every day Work in a collaborative, supportive, and mission-driven environment Opportunities for professional growth, training, and career advancement Be part of a team that values your ideas, initiative, and leadership Flexible, hybrid work approach that balances community engagement with in-office support Competitive pay and recognition for your contributions We are an equal opportunity employer.

Pay:

$20.00 - $25.00 per hour

Experience:

home care and home health: 2 years (Required) coordination of schedules: 2 years (Required) EMR systems for home care and home health: 2 years (Required)

Language:

Multilingual (Required)

Work Location:

Hybrid remote in Philadelphia, PA (Philadelphia County)