PCC Float Mindful Minds Psychiatry Denver, CO Job Details Full-time $20•$22 an hour 7 hours ago Benefits Mileage reimbursement Paid holidays Health insurance Dental insurance Paid time off Parental leave Vision insurance Paid sick time Qualifications Teamwork Electronic health records (EHR) management Interpersonal skills Phone communication Administrative experience Driver's License Attention to detail Organizational skills Microsoft Teams Computer skills Telephone systems Video conferencing systems operation Full Job Description Patient Care Coordinator (PCC)•Float Hybrid Remote + Multi-Clinic Coverage Mindful Minds Psychiatry Colorado•
Parker, Colorado Springs, Denver, Westminster & Boulder Job Type:
Full-time, Non-Exempt Pay:
$20.00•22.00 per hour + mileage reimbursement + eligibility for quarterly performance bonus
Schedule:
Monday-Friday, from 7:45 AM-4:45 PM About the Position Mindful Minds Psychiatry is seeking a highly dependable, organized, and adaptable Patient Care Coordinator (PCC)•Float to support our outpatient psychiatric clinics throughout Colorado. This is not a fully remote position . The Float PCC serves as MMP's primary administrative coverage resource when another clinic requires support due to an absence, staffing need, training, or operational demand. When in-person coverage is not needed, the Float PCC will work remotely providing centralized administrative and patient-support functions. Candidates must be comfortable receiving changing assignments and traveling to any of our five clinic locations when needed: Parker Colorado Springs Denver Westminster Boulder This position is best suited for someone who is exceptionally reliable, responsive, comfortable working independently, and able to quickly adapt to different clinic environments. Schedule & Coverage Expectations The regular schedule is generally: Monday-Friday | 7:45 AM-4:45 PM Monday through Thursday, the Float PCC may be assigned to work remotely or provide in-person coverage at any MMP clinic. Fridays are generally remote because psychiatric providers are not routinely scheduled in clinic; however, occasional in-person attendance may be required for training, meetings, operational needs, or clinic support. Because this position exists specifically to provide coverage when another PCC is unexpectedly unavailable, same-day clinic assignments may occur . The Float PCC must be highly responsive to management communication and capable of reporting to the assigned clinic on time. Compensation $20-22.00/hour for remote work $1.00/hour more while physically providing coverage at an MMP clinic Approved mileage reimbursement in accordance with company policy Biweekly direct deposit Eligibility for discretionary quarterly performance bonuses based on performance, reliability, punctuality, communication, accuracy, professionalism, and workflow contribution Primary Responsibilities The Float PCC will provide both in-person front-office coverage and remote administrative support, including: Greeting and checking in patients Providing professional and compassionate patient service Answering incoming calls and responding to patient inquiries Scheduling, confirming, rescheduling, and coordinating appointments Verifying and updating demographic and insurance information Supporting referrals, medical records, intake coordination, and follow-up needs Assisting psychiatric providers and clinical teams with administrative workflows Maintaining accurate documentation within the electronic health record Supporting clinic workflow and identifying operational issues requiring escalation Maintaining a clean, organized, confidential, and patient-ready front office Providing remote administrative support when clinic coverage is not required Following HIPAA, privacy, documentation, communication, and escalation procedures Completing additional PCC and administrative duties assigned by leadership Required Qualifications Candidates must have: Exceptional attendance, reliability, and punctuality Strong verbal and written communication skills Excellent organization and attention to detail Ability to multitask in a fast-paced behavioral health environment Strong computer and technology skills Ability to learn and navigate electronic health records, Microsoft Teams, phone systems, and other administrative platforms Professional judgment when communicating with psychiatric patients and families Ability to work independently without continuous supervision Ability to adapt quickly when moving between different clinic environments Reliable personal transportation Valid driver's license Current automobile insurance Ability and willingness to travel to Parker, Colorado Springs, Denver, Westminster, and Boulder Ability to accommodate same-day clinic coverage when assigned Preferred Qualifications Previous medical front-office or Patient Care Coordinator experience Behavioral health, psychiatry, or mental health experience Experience scheduling patients in an electronic health record Experience working with insurance verification, referrals, medical records, or healthcare administration Experience supporting multiple locations or functioning in a float position What Success Looks Like in This Role The successful Float PCC is the person the organization can depend on when something unexpected happens.
You should be someone who:
Responds quickly Shows up when expected Communicates proactively Does not require repeated follow-up Can enter an unfamiliar clinic and immediately help stabilize workflow Treats patients professionally and compassionately Maintains accuracy even during busy periods Understands that flexibility is a core responsibility of the position Takes ownership of problems rather than waiting for someone else to resolve them Benefits Eligible full-time employees may receive benefits in accordance with applicable company policies and plan documents, including: Medical insurance Dental insurance Vision insurance Paid time off Paid sick leave MMP-recognized paid holidays Employee morale activities and company events Performance-based bonus opportunities About Mindful Minds Psychiatry Mindful Minds Psychiatry is a growing outpatient psychiatric practice serving patients across multiple Colorado communities. Our teams provide comprehensive psychiatric care in a professional, patient-centered environment. We value reliability, accountability, compassion, professionalism, communication, and teamwork . Our Float PCC plays an important role in ensuring that patients and providers continue receiving consistent administrative support even when unexpected staffing needs arise. Important Please apply only if you are genuinely comfortable with the travel requirements of this position. This is a hybrid float position, not a guaranteed work-from-home position . Applicants must be willing and able to provide coverage at all five MMP clinic locations when assigned.
Pay:
$20.00•$22.00 per hour
Benefits:
Dental insurance Health insurance Paid sick time Paid time off Parental leave Vision insurance Application Question(s): 1. This position requires same-day travel to Parker, Colorado Springs, Denver, Westminster, or Boulder depending on clinic coverage needs. Do you currently have a valid driver's license, active automobile insurance, and reliable personal transportation that you can consistently use for work?•Please note•Candidates hired for this position will be required to provide proof of an active driver's license and automobile insurance and must maintain reliable transportation throughout employment. 2. Reliability is one of the most important requirements of this position. Tell us about your attendance and punctuality over the past 12 months. How many unscheduled absences or late arrivals have you had, and what systems do you personally use to make sure you arrive to work on time? 3. The Float PCC may receive an early-morning message that they are needed at a different clinic that day. For example, you planned to work remotely but are notified that you need to report to Colorado Springs or Boulder instead. How would you handle that situation? 4. Why are you specifically applying for a FLOAT Patient Care Coordinator position rather than a traditional remote or single-location administrative position? What about this particular role fits what you are looking for professionally right now? 5. Describe a job where your employer or team depended heavily on you to be reliable. Give us one specific example of a time something unexpected happened and you had to adjust your plans, solve the problem, or step in for someone else. What did you do? 6. This position requires working independently, communicating professionally with psychiatric patients and providers, accepting direction from leadership, and adapting to changing assignments without becoming frustrated or needing repeated follow-up. What would your most recent manager say about your reliability, maturity, communication, and ability to handle change?
