Patient Communication and Education:

Explain treatment plans and timeline to patients and families in clear, simple terms. Address concerns and answer questions.

Financial Coordination:

Present financing options and assist patients with affording care. Educate patients on insurance coverage and payment options . Ensure timely payment collection and manage outstanding balances

Administrative Duties:

Schedule and confirm appointments. Maintain detailed patient records (medical history, treatment in progress). Submit paperwork to insurance

Technical Assistance:

Operate X-ray machines and assist with clinical tasks when required (if certified) Solicit referrals from patients post treatment and track satisfaction with work provided Performs to the highest integrity by adhering to all government regulations, company standards, and company compliance programs Other duties as assigned . Qualifications Education /

Experience:

High School d iploma or GED is required A minimum of 1 year orthodontic or equivalent experience is required

Required or Specialized Skills:

Excellent communication and interpersonal skills Previous sales experience. Comfortable discussing costs and payment plans with patients Responsive to patients (follow-up w patients, answer questions) Computer Proficiency - comfortable in the Microsoft Office Suite Understand and able to effectively communicate techniques utilized in the Orthodontic field

Preferred Skills:

Work experience as a Treatment Coordinator in a dental practice (ideally 3+ year s experience in dental and/or orthodontic environment with knowledge of Orthodontics treatments) 3+ years of sales or customer service experience strongly preferred K nowledge of dental insurances, payment financing, and s elf- p ay collections X-Ray certification and CPR certification Bilingual , Spanish is a plus

Physical Requirements:

The nature of work requires the ability to: Effectively communicate and exchange information with patients, their parents, clinicians, and staff Operate a computer, keyboard, and standard office equipment Lift/carry up to 30 lbs and be able to twist, turn, bend, and stoop The majority of work performed is in a clinical environment which may require availability for extended hours during peak periods . Work hours may change to meet business needs.

We Offer:

Competitive compensation Monthly bonuses based on Office performance

Comprehensive Benefits Package:

Qualifications:

Education /

Experience:

High School d iploma or GED is required A minimum of 1 year orthodontic or equivalent experience is required

Required or Specialized Skills:

Preferred Skills:

Physical Requirements:

We Offer:

Competitive compensation Monthly bonuses based on Office performance

Comprehensive Benefits Package:

Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off , company holidays and much more! We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? 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