Front Office Coordinator

Front Office Coordinator Innsaei Child and Family Therapy Orem, UT 84057 $20

• $25 an hour
• Full-time $20
• $25 an hour
• Full-time Office Manager (Front Desk + Operations) Innsaei Child & Family Therapy
• Orem, UT Innsaei is a play-based therapy practice helping children and families navigate anxiety, big emotions, and behavioral challenges through connection, not control.

We're looking for an Office Manager who can take ownership of the front office and help create a calm, organized, and welcoming environment for the families we serve. This is not just a front desk role. We are looking for someone who can anticipate needs, manage systems, and keep the office running smoothly day-to-day.

Position Details Location:

Orem, UT (in-person)

Hours:

~30-40 hours/week

Schedule:

Primarily weekday afternoons/evenings (peak client hours)

Pay:

$20

• 25/hour depending on experience

Start Date:

ASAP What You'll Be Responsible For Front Desk & Client Experience Greet clients and families with warmth and professionalism Answer phones, texts, and emails in a timely manner Help clients with scheduling, questions, and payments Maintain a calm, welcoming reception environment Office Operations Keep the office clean, organized, and stocked Manage supplies, inventory, and ordering Maintain kitchen and common areas (including water, snacks, etc.) Set up daily environment (music, displays, lighting) Scheduling & Systems Manage therapist schedules and room assignments Maintain accurate client records in SimplePractice Keep administrative systems organized (email, spreadsheets, workflows) Identify inefficiencies and help improve systems Billing Support Collect payments through SimplePractice Support billing workflows alongside billing specialist Help ensure client accounts stay up to date Communication & Coordination Communicate with therapists and leadership to keep operations aligned Respond to administrative emails and route messages appropriately Help coordinate with schools, parents, and outside providers when needed Assist with occasional updates to social media or website content as directed What We're Looking For Highly organized and detail-oriented Strong communication skills (in person, phone, and email) Comfortable managing multiple tasks at once Takes initiative and solves problems without being asked Able to create a warm, grounded experience for families Tech-comfortable (Google Workspace, EHR systems like SimplePractice is a plus) This Role Is NOT a

Fit If You:

Prefer being told exactly what to do at all times Struggle with organization or follow-through Get overwhelmed in a fast-paced environment Avoid difficult conversations (billing, scheduling boundaries, etc.) This Role IS a

Great Fit If You:

Like creating order and structure Take pride in keeping things running smoothly Notice the small details others miss Enjoy being the "anchor" of a team About Innsaei Innsaei is a child and family therapy practice focused on helping kids process emotions through play, creativity, and connection. Our space is designed to feel safe, warm, and engaging for both children and parents. E04JI802alv94095y0r