Imaging Informatics Associate Analyst (Cardiology) Nemours - 3.7 Orlando, FL Job Details Full-time 14 hours ago Qualifications Optimizing workflow processes Feature validation testing Nursing On-site technical support RN License Health information process improvement Project management experience in technology EHR workflow optimization Testing and evaluation Software implementation Mid-level 3 years Health information interoperability DICOM Change management for system development Release management System validation EHR change management Customer support ticket management ServiceNow Application Maintenance Systems analysis Picture archiving and communication systems (PACS) Change management support (employee development activity) Functional quality evaluation testing Associate's degree Ticketing system technical support Nursing Full Job Description Nemours is seeking an Imaging Informatics Associate Analyst (Cardiology), Full-Time, to join our Nemours Children's Heath team in Orlando, Florida Position requires on site presence at Nemours Children's Hospital, Florida for the first 90 days followed by ongoing 2-3 days per week depending on customer needs. Qualified applicants should have experience with PACS, DICOM, HL7, and imaging informatics workflows. This position is responsible for providing direct support to end users in the efficient and accurate utilization of IS Imaging Informatics applications and the electronic medical record as it relates to imaging. Associate Analysts participate in building, testing and validating of new functionality and engaging in custom configuration activities. Associate Analysts perform in-depth analyses of workflows, data collection, report details and other technical issues associated with clinical applications. The Associate Analyst should have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users. The role of this position includes acting as a change agent, educator and resource in advancing the strategic mission of Nemours, while advancing knowledge and avoidance of data and systems integrity risks. Achieve and maintain application specific certification in accordance with vendor requirements when available. Provide site specific, on call support and first line support to end users with the goal of enhancing and elevating proficiency in the use of IS imaging informatics applications and the electronic medical record as it relates to imaging. Conduct clinical workflow analysis and assess the need for workflow redesign and process improvement. Assist in configuring clinical applications to meet the requirements of clinical departments while maintaining and promoting enterprise standards for the electronic environment. Provide support of the Teleradiology program including project scoping, implementation, and daily management of issues, updates and enhancements. Participate in the evaluation, testing and validation of new release and upgrade functionality. Develop project management skills and utilize project management methodology in daily work to ensure achievement of project goals. Facilitate change and employ change management methods in advancing innovation, technology and decision support. Respond to assigned Service Now tickets within the defined timeframes. Job Requirements Associate's Degree required with a minimum of 1 year of related experience preferred. 3 years of experience required in lieu of degree with active enrollment in pursuit of degree demonstrated within the first 90-days of hire. Must obtain Associate's Degree or higher within three years of hire into role. Minimum 1 year experience in a clinical setting, preferred. Prior Nursing, Clinical experience, or Healthcare Operation experience, preferred. If an RN, must maintain current RN license. Achieve and maintain one or more application specific certification in accordance with vendor requirements required. Certified Imaging Informatics Professional (CIIP) preferred. Travel required as needed. #LI-EP1