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Clinical Informatics Specialist

Job

United Health Services

Vestal, NY (In Person)

Full-Time

Posted 5 weeks ago (Updated 1 day ago) • Actively hiring

Expires 6/22/2026

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Job Description

Job Responsibilities:
Serves as a clinical expert, resource, and liaison between the IT team and clinical operations teams. Meets with nursing preceptors and new clinical hires to promote comprehensive understanding and requirements for clinical documentation. Provides initial at the elbow support for new UHS providers and nursing/clinical staff. Assists with basic provider personalization (order favorites, view configuration, smart phrase development). Participates as the clinical lead in technical dress rehearsals and go live support for nursing staff and/ providers. Conducts clinical rounding in the inpatient setting for operational support on a routine and as needed basis. Assists clinical endusers with workflows to promote clinical efficiency, quality, user satisfaction, optimal revenue, and patient safety. Identify technical/EMR issues. Collaborates with informatics team, IT, and/or Epic analysts for resolution. Submits Cherwell tickets as needed. Participates in monitoring Epic clinical reports (including: Barcode Compliance Medication Administration, Open Encounters, Incomplete Blood Administration, Notes without charges, and Required Documentation). Participates with troubleshooting decreased compliance root cause(s) for possible resolutions and improvements. Participates in improving clinical efficiencies through workflow assessments, monitoring and drill down of appropriate system reports. Participates as a resource during regulatory visits as requested. Collaborates with IT, Epic analysts, and informatics team for problemsolving noncompliant clinical issues. Participates in identifying IT/EMR root cause(s) and improvement plans for clinically related patient safety events. Participates in IT technical and Epic application team/focus groups. Participates in Epic application testing as a clinical expert for optimal workflows and regulatory compliance. Evaluates current and emerging technologies as the clinical expert to ensure strategy implementation promotes viable cost, safety, and quality patient outcomes. Participates in prioritizing planned Epic optimizations as a clinical expert. Participates in operational workgroups/committees (including: advisories, quality/safety, clinical education, and emergency management). Participates in new clinical device testing and implementation. Establishes collaborative relationships with other members of the health care team for effective and efficient interdisciplinary care. Collaborates with informatics team for clinical rounding findings, team strategies and goals.
Position Qualifications:
Minimum Required:
Bachelor's degree in nursing or relevant clinical field. Five years of clinical experience in the inpatient or ambulatory care setting. One Epic certification within one year of hire.
Preferred:
Master's degree in clinical informatics. Four or more years in clinical informatics related experience Epic experience & certifications National certification in clinical informatics. Work Environment Work is performed in a combination of office, remote, and inpatient hospital settings. All UHS environments are heated/cooled and may require close contact with other employees and patients. Age of Patients Served All Age Groups HIPAA RolesBased Access to Patient Information Level 4 production access Access to all patient information for auditing and troubleshooting purposes.

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