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Vista Specialty Hospital of West Monroe

Clinical Liaison

Career Insights for Clinical Case Manager

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What they do

A Clinical Case Manager coordinates medical care and provides advocacy to help people get the best and most affordable care. Helps patients navigate insurance and hospital bureaucracies and access information. May work with patients who have chronic illnesses or other complex medical needs. Works at a hospital or other healthcare facility; may follow patients throughout the span of their treatment and travel to different doctors' offices, hospitals or a patient's home.

$59,094 / year median in Louisiana

+8% projected growth

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Job Description

CLINICAL LIAISON
Vista Specialty Hospital Clinical Liaison Summary:
The Clinical Liaison is responsible for maintaining a positive image through effective planning, programs, education, community events, to assist in meeting hospital census, rate and mix budget goals. Responsible for the development and implementation of the referral relations programs including physician, managed care organizations, case managers and discharge planners. Utilize sales techniques such as cold calling and contact planning. Monitoring activities through call logs (activity logs) and profiling of customers is essential for this position. Coordinate creation and dissemination of education materials such as outcome studies, brochures and other materials deemed necessary. Approves or carries out tours/visits to Vista Specialty Hospital to increase the education level of guests.
Education:
College Degree in
Clinical Area Licenses/Certification:
Valid Drivers License. Clinical license preferred.
Experience:
Experience with critical care, trauma, or other clinical specialty settings preferred. Ability to effectively communicate with all levels of hospital staff, physicians, and patient referral sources a must. Marketing, Sales, or Business Development experience preferred. Ability to use clinical assessment skills while exercising independent judgment and discretion. Safety Sensitive-Designated Position