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Brien Center for Mental Health

Clinician Community Services

Career Insights for Clinical Case Manager

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What they do

A Clinical Case Manager coordinates medical care and provides advocacy to help people get the best and most affordable care. Helps patients navigate insurance and hospital bureaucracies and access information. May work with patients who have chronic illnesses or other complex medical needs. Works at a hospital or other healthcare facility; may follow patients throughout the span of their treatment and travel to different doctors' offices, hospitals or a patient's home.

$62,579 / year median in Massachusetts

+10% projected growth

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Job Description

$3000 Sign On Bonus! This position may require one weekend day. Full and Part-Time Available! General Description Provide clinical recovery services to Persons in the DMH funded Adult Community Clinical Services program as part of the Integrated Care Team. Also classified as a Licensed-Practitioner of the Healing Arts (when applicable), this Clinician will lead clinical teams to develop comprehensive assessments and treatment plans that encourage Persons to gain skills to transition through level of services towards self-sufficiency. Essential Job Functions Provide short term individual and group counseling services Attend all transitional and clinical treatment meetings in the community (enrollment, intake, discharge, transfer, DMH, BH CP, etc.). Develop and monitor transition plans to support Persons experiencing life changes. Provide clinical oversight to Persons on the Integrated and GLE teams Meet the documentation of program standards (ACA, Treatment Plans, Quarterly/Annual Reviews, Assessments, referrals), completing all necessary paperwork as required through the ACCS and BH CP programs. Develop Person-Centered Treatment Plans that incorporate attainable and achievable goals, which are individually strength based, including personal preferences, incorporating the cultural and linguistic needs of the Person and include person LAR's and support network (Family, Friends, Clergy, etc.) Meet with referred individuals within 72 hours of referral to develop immediate needs and to evaluate current risk Develop Crisis and Risk Management Plans Develop Rapid Housing plans to incorporate a Housing First Model Coordinate the completion of required evaluation tools (Self Sufficiency Matirx, Milestones of Recovery-MOR's, SBRIT, risk assessments, etc.) Develop and facilitate clinical based trainings to Integrated Teams and GLE staff Provide Medication Administration to Persons per MAP protocol. This may include medication administration to cover staff emergencies and coverage needs. Audit medications as assigned. Other Responsibilities Participate in regularly scheduled supervision Attend required meetings and agency trainings Other duties as assigned by supervisor Support and maintain the principles and policies of the agency Communicate a sense of hopefulness and respect for individual rights Work cooperatively with all staff Represent the agency in a professional manner in all community contacts Qualifications Master's Degree in Social Work, Psychology or other clinical concentration required; Massachusetts LCSW, LICSW, LMHC, O.T. or RN Preferred. Knowledge of the Recovery Model Knowledge of community resources Proficient computer skills in using web based e-mail and ability to data enter information into spreadsheets and word processing document Skills Excellent oral, written and presentation skills Ability to work effectively with a multidisciplinary team Other Requirements Support and maintain the principles and policies of the agency Flexibly respond to program scheduling needs, may require weekend coverage as needed Communicate a sense of hopefulness and respect for Persons rights Encourage independence Drivers License and ability to use a personally insured vehicle for agency business Criminal Offender Record Information Check Working Conditions Works in office; temperature regulated Facilitate groups in other community locations Physical Conditions Manual and visual dexterity; correctable Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions INDRP