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FC
Full Circle Recovery
SOP CDCA Case Manager
Career Insights for Clinical Case Manager
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Based on Ohio data
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What they do
A Clinical Case Manager coordinates medical care and provides advocacy to help people get the best and most affordable care. Helps patients navigate insurance and hospital bureaucracies and access information. May work with patients who have chronic illnesses or other complex medical needs. Works at a hospital or other healthcare facility; may follow patients throughout the span of their treatment and travel to different doctors' offices, hospitals or a patient's home.
$59,869 / year median in Ohio
+6% projected growth
Job Description
About the Company Full Circle Recovery Services is an outpatient treatment center dedicated to making a real difference in Dayton and its surrounding areas. With a personalized approach to care, we focus on addressing the individuals' unique needs of those struggling with addiction. Our programs are designed to help clients overcome life's challenges, eliminate barriers, and combat the stigma surrounding their addiction. Responsibilities Connect patients with needed and available community resources. Follow-up with clients and agencies as appropriate to document the use/success of the referral. Complete detailed reports on needs assessments and case management activities. Input accurate and complete case management data into the electronic patient database. Ensure that all documents submitted on behalf of a patient are valid and authentic. Assist patients in accessing community-based resources and acquiring the appropriate medical, social, educational, and employment resources. Connect patients with support groups and additional behavioral health resources. Assist patients in securing temporary and long-term housing. Assis in scheduling treatment appointments for patients and explain the treatment timeline and objectives. Provide crisis interventions and de-escalation techniques. Monitor and ensure that patients are seeing other healthcare professionals within and outside of Full Circle as required. Assure that documentation is completed in compliance with Full Circle requirements, regulatory agency, and best clinical practices. Coordinate patient care with the treatment team including clinical, medical staff, sober living, and other entities. Adhere to Full Circle policies and procedures, and professional code of ethics. Complete documentation utilizing the agency's designated Electronic Medical Record System, within a specified timeframe. Attend required meetings including but not limited to, individual and group supervision, treatment team meeting, and in-service training. Maintain current license and/or certifications as specified by Full Circle and credentialing boards (Ohio Chemical Dependency Professional Board). May provide various other services as needed including but not limited to group orientation and counseling. Qualifications Must have an active CDCA License High school diploma or GED Must possess basic computer literacy skills Must be knowledgeable of social services practices and procedures Detail oriented and able to work in a fast-paced environment Strong communication skills Basic computer skills to access and utilize the EMR A minimum of 1-year experience in mental health and/or addiction preferred but not required This position may require the use of a Company or personal vehicle. Candidates must have a valid driver's license and possess the ability to comply with company auto insurance policy. Full Circle Recovery Services is a