Case Manager I - Cohen Veterans Network

Case Manager I - Cohen Veterans Network Red Rock Behavioral Health Services - 2.9 Oklahoma City, OK Job Details Full-time 12 hours ago Benefits Paid holidays Loan repayment program Disability insurance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Life insurance Retirement plan Qualifications Copy machines Driver's License Bachelor's degree Fax machines Faxing Managing patients as a clinical case manager Full Job Description SUMMARY The Case Manager is part of a multidisciplinary clinical team who serves as the bridge between clinical services and essential community resources. The Case Manager facilitates direct referrals for housing, employment, healthcare, legal, educational, peer-support and all other essential community-based needs for clinic clients. The Case Manager manages referral partnerships by continuous engagement post-referral, ensuring the provision of quality care. The Case Manager assists the clinical team in understanding resources and needs within the clinic community. The Case Manager is estimated to support ~250 clients a year (based on expected utilization levels).

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Provides comprehensive case management to veterans, active-duty, guardsmen, and their families seeking mental health services Develops network of trusted contacts within organizations in which to refer and coordinate care. Creates and maintains an organized, evolving resource list covering all major areas of need, accessible to the team via Red Rock SharePoint Establishes and maintains warm, supportive, professional relationships with clients Provides appropriate referrals as necessary and assists clients in navigating systems of care Consults with service providers and community partners on resource-related issues Ensures confidentiality and controls access to sensitive information Thoroughly and efficiently completes documentation within required timeline of 48 hours of intervention/communication Collaborates with clinical team and participates in multidisciplinary team meetings Follows care follow-up procedures to ensure clients receive services to which they are referred and identify/address any follow up needs Conducts intake assessments as needed Provides crisis management support to clients and the team as needed Provides services in-person and via telehealth platform, as required Performs other duties as required

QUALIFICATIONS

Bachelor's degree in Social Work, Sociology, Psychology or related field is required; master's degree is preferred At least one year of experience providing case management services; experience working with a military or veteran population is preferred Knowledge of military connected and veterans service organizations and resources Ability to think analytically and evaluate the impact of case management recommendations Excellent written and oral communication skills Highly organized, detail oriented, and reliable Works effectively in and contributes to a healthy team environment Proficient in use of technology to perform duties Displays appropriate understanding of and adherence to policies and procedures and organizational hierarchy Ability to set priorities and evaluate and create solutions to work related challenges Complete Behavioral Health Case Management II certification within 6 months of hire Must have a valid driver's licenses and reliable transportation

PHYSICAL REQUIREMENTS

Must have the ability to stand or sit for long periods of time Must have the ability to lift, push, or pull a minimum of 25 pounds Ability to travel approximately 10% of the time Ability to use telephone, PC, fax machine, copy machine, and printer

HOW WE TAKE CARE OF YOU!

We pay a generous portion of your Health Insurance Low-cost Dental and Vision Insurance Retirement Plan with employer contributions equal to 5% of annual salary Student Loan Repayment options No cost Employee Assistance Plan 3 Weeks Paid Time-Off (increases annually between years 2-10) 9 Paid Holidays 1 Floating Holiday to use at your discretion. 4 Rest and Relaxation days 3 days of Education Leave 4 hours of Volunteer Leave Eligible for Pay Increases and Bonuses annually Employer Paid Long-Term Disability and Life Insurance Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.