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EHR Support Analyst II
Job
HCA Florida Lehigh Hospital
Lehigh Acres, FL (In Person)
Full-Time
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Job Description
EHR Support Analyst II HCA Florida Lehigh Hospital - 2.8 Lehigh Acres, FL Job Details Full-time 3 days ago Benefits Employee stock purchase plan Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Adoption assistance Family leave 401(k) matching Loan assistance Life insurance Qualifications Mid-level 1 year Leadership Full Job Description Do you have the career opportunities as a(an) EHR Support Analyst II you want with your current employer? We have an exciting opportunity for you to join HCA Florida Lehigh Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare. Job Summary and Qualifications The EHR Support Analyst 2 serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Primary responsibilities the leadership and facilitation of the facility's core clinical systems team on clinical IT activities, second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and leadership of new module/application testing and implementation for the facility. The EHR Support Analyst 2 facilitates and manages maintenance of facility-specific dictionaries and provides input to and customizes based on division policies and procedures, training, and best practices for use within the facility. This individual works with the Division EHR Support Specialist Team and facility core team members to develop training materials and deliver hands-on training as needed, and to implement division standardization, utilization, integration and optimization plans for clinical applications. An EHR Support Analyst 2 may be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities. Serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Leads and facilitates the facility's core clinical systems team on clinical IT activities Provides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues. Works with enterprise and division subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests Serves as project leader for facility-based implementations of clinical applications software releases and new products Provides on-call assistance as needed. Works with the Division EHR Support Team to lead, monitor, and facilitate new module/application testing and Implementation for the facility Facilitates and manages maintenance of facility-specific dictionaries Provides input to customize base division policies and procedures, training, and best practices for use within the facility Works with the Division EHR Support Team and facility core team members to develop training materials and deliver hands-on training as needed. Works with the Division EHR Support Team to actively promote and support division standardization, utilization, integration and optimization plans for a broad set of clinical applications. Coordinates facility clinical application reporting requests, assists with defining report requirements, and validates reporting results. May develop clinical application reports as needed Performs quality audits and tracks metrics related to clinical application use Participates in meetings as a member of facility clinical leadership Promotes system security and patient confidentiality and helps ensure compliance Coordinates the execution and use of tools for audits Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership.