Job Description Resources will provide real-time support to physicians and advanced practice providers during go-live. Responsibilities include assisting with Epic navigation, documentation workflows, order entry, troubleshooting user issues, reinforcing training, and escalating issues to the command center as needed. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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• Prior Epic go-live or At-the-Elbow support experience. We are specifically seeking APPs/NPs - not general ATE support. Experienced nurses are also very good in this role. Physician/APPs are preferred but we will accept other clinicians for interview.
• Experience supporting physicians and APPs in clinical workflows
• Strong understanding of Epic provider workflows
• Excellent communication and customer service skills
• Experience in Stork
• Prior Epic training or clinical informatics experience
• Epic certification or credentialing (preferred but not required)
• Practiced medicine in Epic within the last 3-5 years