Your employer paid benefits include:

Medical, Dental, Prescription, and Vision for employee and all legal dependents. 401(k) plan with 10% employer match after 1 year of employment. Employer paid life insurance. Short and long term disability. Generous PTO with the ability to earn additional personal days. Please note that this position is in Plummer, ID. Carpool opportunities are available.

QUALIFICATIONS

High School Diploma or general education degree (GED) is required. 3 years of Health IT experience required (Federally Qualified Health Centers, FQHCs, and tribal centers preferred). Minimum 2 years of experience with

EPIC EHR

software required. Minimum 1 year in an instructor or teaching role required. EPIC Support Analyst (ESA) certification preferred. Strong understanding of health center operations and change management. Excellent administrative, organizational and time-management skills

ADA ESSENTIAL FUNCTIONS

Hearing:

within normal limits with or without use of corrective hearing devices.

Vision:

adequate to read 12-point type with or without use of corrective lenses. Must be able to verbally interact with staff, clients, and the public. Manual dexterity of hands/fingers for writing and data entry. Able to lift to _50_ lbs. Standing _50%_ of the day. Walking _50%_ of the day. Pushing up to 60__ lbs. Pulling up to 60__ lbs. Rescue assist up to 100__ lbs

RESPONSIBILITIES

Deliver engaging, role-based training sessions for clinical and administrative staff on EPIC workflows and modules using a variety of media (both in-person and virtual). Develop and maintain training materials, user guides, quick reference tools, and e-learning resources aligned with system updates and organizational needs. Collaborate with EPIC analysts, super users, and department leaders to identify training gaps and tailor learning programs accordingly. Support new-hire onboarding and end-user go-live readiness across assigned departments. Conduct post-training assessments and evaluate learner proficiency, providing additional support as needed. Provide ongoing education on system updates or changes in workflows. Maintain up-to-date knowledge of EPIC application functionality, workflow optimization, and best practices. Participate in testing and validation activities for EPIC upgrades and new implementations. Provide in-person support during go-live and system transitions. Cross train to assist end users with IT-related issues related to the use of computer systems in the health IT environment. 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