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Epic MyChart Analyst
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Insight Global
Morristown, NJ (In Person)
Full-Time
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Job Description
Job Description Our customer is looking for a certified MyChart Analyst to assist with their Guided Scheduling initiative. Day to Day they will be responsible for: Build and configure MyChart scheduling workflows and decision logic Validate end-to-end scheduling scenarios (patient input → correct provider match) Test and troubleshoot system behavior to ensure accuracy Partner with stakeholders to refine questionnaires and scheduling pathways Identify and resolve gaps in scheduling logic or patient experience Support ongoing enhancements and optimizations We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
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Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Epic MyChart Certification (required) Hands-on experience with:- Online Scheduling / Patient Self-Scheduling
- Open Scheduling & Direct Scheduling
- Decision Trees and/or Questionnaire build Strong experience with workflow validation and testing (ensuring configurations behave correctly) Experience working with Patient Access / scheduling workflows Epic Cadence Certification or strong Cadence workflow knowledge Experience supporting Guided Scheduling initiatives or scheduling optimization efforts Experience with referral-to-scheduling workflows