Release of Information Specialist I (ROIS I)

Summary of Position:

The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based at a client site. The primary supervisor is Manager of Operations, Release of Information.

Duties & Responsibilities:

Process medical ROI requests in a timely and efficient manner

Process requests utilizing Verisma software applications

Support the resolution of HIPAA-related release issues

Organize records and documents to complete the ROI process

Read and interpret medical records, forms, and authorizations

Provide exemplary customer service in person, on the phone and via email, depending on location requirements

Interact with customers and co-workers in a professional and friendly manner

Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained

Attend training sessions, as required

Live by and promote Verisma company values

Perform other related duties, as assigned, to ensure effective operation of the department and the

Company Minimum Qualifications:

HS Diploma or equivalent, some college preferred

RHIT certification, preferred

2+ years of medical record experience

2+ years of experience completing clerical or office work

Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks

Experience in a healthcare setting, preferred

Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred

Must be able to work independently

Must be detail oriented