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RR
R1 RCM
Senior Service Delivery Analyst (Epic Clarity — PB)
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What they do
A Clinical Data Systems Analyst provides data analysis and reporting and manages applications for an electronic health record system at a hospital or health care organization.
$82,862 / year median in the U.S.
+3% projected growth
Job Description
Remote, USA Full time
R260000004839
- Senior Service Delivery Analyst (Epic Clarity — Physician Billing)
- As a Senior Service Delivery Analyst, you'll play a key role across revenue cycle operations, analytics, and client delivery.
- What you'll do
- + Build, optimize, and maintain reporting and analytics solutions supporting Customer Operations and Service Delivery priorities + Use advanced SQL and data modeling to extract, transform, and validate data from complex revenue cycle environments + Apply Epic Clarity and professional/physician billing (PB) revenue cycle knowledge to identify trends, defects, and process improvement opportunities across charge capture, coding, claim edits, and denials + Build and maintain physician productivity, RVU, and provider-level financial performance reporting + Support charge lag, coding accuracy, and provider-level denial trend analysis + Translate analysis into clear, client-ready reporting and recommendations for both technical and non-technical audiences + Conduct account and performance reviews that surface actionable opportunities + Perform rigorous QA on metrics and reports to ensure accuracy and credibility + Own follow-up actions and drive execution against recommendations — not just analysis + Serve as a trusted analytics partner to internal teams and client counterparts + Contribute thought leadership and mentorship to grow the broader analytics function •What we're looking for•+ 8+ years of professional experience, with strong background in revenue cycle and analytics-driven roles + Strong knowledge of professional/physician billing (PB) revenue cycle operations — charge capture, CPT/HCPCS coding, claim edits (WQs), denials, A/R follow-up, payment posting, provider productivity, and RVU-based reporting + Hands-on experience with the Epic Clarity data model, specifically Resolute Professional Billing (PB) — including tables such as PAT_ENC, HSP_ACCOUNT, ARPB_TRANSACTIONS, PAT_ENC_HSP, CLARITY_SER, and CL_PB_CLM + Advanced SQL skills — complex joins, aggregations, transformations, and scalable query design + Experience with Snowflake, relational databases, and reporting tools such as Power BI + Proven ability to turn messy operational data into reliable, decision-ready insights + Track record presenting findings to non-technical stakeholders and/or clients + Strong attention to detail, independent judgment, and ability to manage multiple priorities •Preferred qualifications•+ Epic Resolute Professional Billing certification (or Resolute PB Clarity Data Model certification) + Experience with provider compensation, RVU, or productivity reporting + Data modeling experience in Snowflake + Familiarity with stored procedures / T-SQL + Prior client-facing analytics or service delivery experience + Experience mentoring analysts or building team capabilities •What success looks like•+ •First 30 days:•Ramp up on R1's data environment, reporting ecosystem, revenue cycle workflows, and existing reporting logic.
- By 90 days:
- Independently own meaningful deliverables, produce client-ready reporting with minimal oversight, identify trends that drive operational value, and serve as a trusted partner to internal and client stakeholders.