Quality Manager

Quality Manager- Onsite, Full-time, 40 hours a week, Monday-Friday Full-time benefits are the following: Medical, dental, vision, paid time off, paid sick time, 403(b) retirement program, life insurance plans, shift differentials, workers' compensation The deadline to apply is July 31, 2026 Leadville, Colorado is a historic Victorian-era mining town and the highest incorporated city in the United States, situated at 10,152 feet—nearly two miles above sea level. Nestled in the heart of the Rocky Mountains and surrounded by iconic 14,000-foot peaks such as Mount Elbert and Mount Massive, Leadville offers breathtaking alpine scenery and a truly authentic mountain-town experience. Unlike larger resort communities known for luxury retail and high tourist traffic, Leadville retains its genuine Colorado character. The town is known for its welcoming, community-focused atmosphere, historic architecture, and rich mining heritage. With no major chain stores and a vibrant mix of long-time residents, outdoor enthusiasts, and local families, Leadville offers a distinctive environment where neighbors know each other and small-town values remain strong. Leadville has a close-knit population of approximately 2,600-3,000 residents, with roughly 7,700 people across Lake County. The area offers a peaceful rural-suburban setting without the congestion of larger mountain destinations. Residents enjoy exceptional year-round outdoor recreation, including hiking, biking, and fishing at nearby lakes such as Turquoise Lake and Twin Lakes. Winter activities include skiing and snowshoeing at Ski Cooper, a family-friendly ski area just outside town. The community also hosts renowned endurance events such as the Leadville Race Series, attracting athletes from around the world. St. Vincent General Hospital District—commonly known as St. Vincent Health—has served the Leadville community since the late 1800s, with roots dating back to 1879. As a critical access hospital, the organization provides essential healthcare services to local residents and visitors across Lake County and the surrounding high-country region. St. Vincent Health offers a comprehensive range of services, including: 24/7 emergency department and ambulance services Primary and family medicine Visiting specialty care (including cardiology, urology, general surgery, pain management, podiatry, and ophthalmology) Minor elective outpatient procedures Physical therapy and rehabilitation services Diagnostic imaging and laboratory services Occupational health and sleep studies The organization is known for its collaborative, team-oriented culture, where healthcare professionals work closely together in a supportive rural hospital environment. Employees often cite the opportunity to make a meaningful impact in a small community, maintain a strong work-life balance, and enjoy competitive benefits—including retirement plans, shift differentials, and benefits eligibility for many part-time roles. Working at St. Vincent Health offers the unique opportunity to combine a rewarding healthcare career with an exceptional mountain lifestyle. For individuals seeking purposeful work, strong community connections, and access to world-class outdoor recreation, Leadville provides a rare and inspiring place to live and serve. high School Diploma or GED Bachelor's degree in healthcare administration, public health, business administration or related field required Equivalent combination of education, training, and directly related experience may be considered in lieu of the stated educational requirements Three (3) years of patient experience and/or healthcare quality experience preferred Experience in performance improvement and/or project management preferred Comfortable with data and metrics as part of quality improvement Certified Professional in Healthcare Quality (CPHQ) preferred Ability to meet people with ease Ability to write and edit effectively Ability to communicate the written and spoken word with tact, diplomacy, and/or authority when necessary Good organizational skills, well disciplined, able to meet deadlines, seif-started, able to work under pressure of many priorities and deadlines ability to keep information confidential The Quality Manager is responsible for developing, implementing and ongoing development of the hospital-wide QAPI program to enhance patient care, patient safety, and patient outcomes. This position will serve as the primary patient advocate and interact with department leaders and members of the Medical Staff to develop public awareness of available services offered by the organization. This position will report to the CEO. Responsible for planning and implementing the performance improvement program to meet the needs of the organization in accordance with the

SVH QAPI

Plan maintain and update the

SVH QAPI

Plan annually Facilitate and document performance improvement activities Manage quality data to leadership team and board of directors as directed by CEO Assist in Peer Review Program as applicable and in collaboration with CEO and Chief of Staff Provide training in quality assurance & performance improvement processes Preform quality review for isolated and systemic processes Reviews and conducts follow up for all patients complaints when not resolved by department leaders or when received via written communication Report any patient grievances to the appropriate governing body Ensure compliance with federal and state regulations pertinent to a QAPI program Ensure compliance with all quality related reporting, including but not limited to, HCAHPS and other state and federal programs Assist in survery preparedness including conducting mock surveys