Full Job Description Shift :

Monday•Friday, 8:00am•5:00pm

Work Arrangement :

Hybrid Department :

Clinical Outcomes Facility :

University Hospital•1

Hospital Drive, Columbia, MO Compensation :

Base Pay Range:

$90,251 to $147,284 per year, based on experience

ABOUT THE JOB

The Quality Program Strategist manages the evaluation, coordination, and execution of strategic quality programs that impact organizational performance across national rankings, payer programs, patient experience, and clinical registries. Translates program requirements, benchmark results, scorecards, and analytic insights into prioritized operational improvement strategies. In partnership with Quality Improvement, Value Driven Outcomes and Analytics (VDOA), clinical leaders, and operational teams, identifies performance gaps, supports implementation, and monitors progress to achieve measurable quality outcomes.

ABOUT MU HEALTH CARE MU

Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine. Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way. Learn more about MU Health Care. Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

Health, vision and dental insurance coverage starting day one Generous paid leave and paid time off, including ten holidays Multiple retirement options, including 100% matching up to 8% and full vesting in three years Tuition assistance for employees (75%) and immediate family members (50%) Discounts on cell phone plans, rental cars, gyms, hotels and more See a comprehensive list of benefits here.

DETAILED JOB DESCRIPTION

Supports and manages the development and execution of performance improvement strategies across targeted areas in alignment with quality priorities, including Programs of Distinction, national scorecards, payer programs, Center for Medicare & Medicaid Services initiatives, Vizient performance, and externally reported measures; monitors and interprets program methodologies and scoring requirements. Identifies performance opportunities, risks, documentation gaps, alignment issues, and operational barriers; translates data and benchmarks into actionable strategies, implementation plans, and stakeholder-specific recommendations. Designs, coordinates, and implements improvement initiatives, including patient experience programs, in partnership with key leaders and stakeholders across the organization. Evaluates and optimizes the use of clinical registries and coordinates organizational response to clinical database insights, including participation strategy, service line engagement, and follow-up on performance opportunities. Works in closely with VDOA to define analytic needs, validate data interpretation, and monitor outcomes. Tracks progress against improvement plans, escalates barriers, and prepares leadership updates, executive summaries, and performance narratives. May complete unit/department-specific duties as outlined in department documents. .

REQUIRED QUALIFICATIONS

Bachelor's degree in health administration, nursing, public health, quality improvement, health informatics, business administration, or a related area of study, or an equivalent combination of education and experience from which comparable knowledge, skills, and abilities can be obtained. Five (5) years of experience in healthcare quality, performance improvement, clinical operations, value-based programs, patient experience, registry management, or healthcare program management.

PREFERRED QUALIFICATIONS

Master's degree in health administration, nursing, public health, quality improvement, health informatics, business administration, or a related area. Experience with hospital quality programs, national rankings, payer quality programs, value-based care, patient experience, or clinical quality registries. Experience with U.S. News & World Report methodology, Vizient, CMS quality programs, patient experience programs, or payer incentive programs. Experience developing improvement plans, executive briefings, scorecard narratives, and program performance updates. Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs. 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