Role Overview:

As part of the Care Management/Case Management department, the Community Health Navigator supports the development and execution of Blue Cross Complete of Michigan's member outreach strategy to impact health outcomes, health care costs, and member engagement. This position establishes and cultivates relationships with members, community stakeholders, and providers via phone, mail, e-mail, and personal visits. Face-to-face member visits at their home or a community organization are essential to the Community Health Navigator role. Work Arrangement Remote field-based role requiring travel mainly in

Wayne County Education and Experience Required:

Associate's Degree in Healthcare, Human Services, related field, or equivalent work experience. Bachelor's Degree preferred

Required:

Minimum of two (2) years of health care in an office/clinic/hospital setting, or human services experience, or equivalent school experience

Preferred:

Community-based experience through volunteerism, employment, or education

Licensure Required:

Must have a valid Michigan Driver's License, valid car insurance, and reliable transportation

Skills & Abilities Required:

Must be able to lift up to 25 pounds

Required:

Basic knowledge and understanding of managed care, medical terminology, and disease processes

Preferred:

Effectively communicating preventive health and health management philosophies to individual members, small groups, and external agencies

Preferred:

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