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Job Description
Overview Join our dynamic healthcare team as a Dental Assistant/Receptionist, where your energy and organizational skills will make a meaningful difference in patients' lives! This role combines front desk administrative support with clinical assistance, creating a seamless patient experience from check-in to treatment. You will be the friendly face and efficient organizer that keeps our dental practice running smoothly, ensuring compliance with healthcare regulations and delivering exceptional patient service. If you thrive in a fast-paced environment and possess a passion for healthcare, this is the perfect opportunity to grow your career while making a positive impact every day! Duties Greet patients warmly, verify insurance coverage, and manage appointment scheduling using dental practice management software such as Dentrix or Eaglesoft. Handle multi-line phone systems with professionalism, providing clear information and directing calls efficiently. Assist dentists during procedures by preparing treatment rooms, sterilizing instruments, and passing supplies as needed. Manage patient records accurately within Electronic Health Record , ensuring HIPAA compliance and confidentiality. Perform insurance verification, process claims, and follow up on unpaid balances using medical billing and coding knowledge including
CPT, ICD-10/ICD-9
codes. Conduct intake procedures, review documentation for accuracy, and update medical histories in the system. Maintain organized filing of medical records, ensure proper documentation review, and support health information management standards. Support medical administrative tasks such as billing, coding, appointment reminders, and managing clinic schedules to optimize patient flow. Experience Experience preferred, but not required Proven experience working in a dental or medical office environment with familiarity in dental terminology and medical coding practices. Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual skills are highly valued. Prior clinic experience involving medical records management, intake procedures, and front desk responsibilities preferred. Proficiency in computer skills including Microsoft Office Suite (Word, Excel), typing (10-key), and familiarity with multi-line phone systems. Knowledge of HIPAA regulations to ensure patient privacy and data security at all times. Join us to be part of a vibrant team dedicated to providing outstanding dental care while supporting efficient office operations! We value energetic professionals who are detail-oriented, compassionate, and eager to contribute their expertise in a fast-paced healthcare setting. All positions are paid roles committed to fostering your professional growth within a supportive environment!