We are an established, patient-focused practice seeking a skilled Dental Front Desk Receptionist with hands-on Dentrix proficiency. As the first point of contact, you will play a vital role in managing our daily clinic operations, optimizing our schedule, and ensuring an exceptional patient experience. The ideal candidate is a fast learner, a strong multitasker.

Key Responsibilities Patient Management :

Greet patients warmly, manage check-in/check-out processes, and update digital health records seamlessly within Dentrix .

Scheduling Optimization :

Coordinate appointments, manage productive day scheduling, and run patient recall or continuing care lists.

Insurance Coordination :

Verify detailed insurance eligibility, submit electronic claims, process prior authorizations, and enter breakdown of benefits.

Financial Flow :

Present treatment plans clearly, explain financial options to patients, and collect accurate co-pays or balances at the time of service.

Communication :

Manage multi-line phone systems and electronic communication platforms (e.g., Weave, Lighthouse 360).

Compliance :

Maintain strict adherence to HIPAA regulations and clinical confidentiality policies.

Job Requirements Experience :

Minimum [1-2+ years] of dental front desk or dental administration experience (Required).

Software :

Proven, hands-on experience using Dentrix software.

Industry Knowledge :

Strong familiarity with dental terminology, CDT codes, and dental insurance verification.

Skills :

Excellent verbal communication, strong typing/computer literacy, and a high level of organization.

Optional Preference :

Bilingual skills

Pay:

From $18.00 per hour

Benefits:

Health insurance Paid time off Retirement plan

Work Location:

In person