Responsibilities:

Accurate Data Entry :

Input and manage data with precision, ensuring all information is correct (and making changes on the fly as necessary once cases are into production process).

Client Communication :

Engage with clients over the phone in a professional and friendly manner. Address inquiries about due dates, provide updates, request missing information, while ensuring excellent customer service.

Dental Terminology Proficiency :

Learn and demonstrate a strong understanding of dental terminology to effectively navigate and comprehend information related to laboratory processes. Prior knowledge of Dental Terminology a plus.

Knowledge of Restoration Types :

Familiarity with various dental restoration types is highly beneficial. This includes crowns, bridges, dentures, and other dental prosthetics.

Collaboration:

Work closely with other team members to ensure seamless communication and coordination within the dental laboratory. Standard hours are 8:00am to 5:00pm but depending on work demands the end time will fluctuate, so candidates must have flexibility with shift end time. Full time position with competitive salary, subsidized medical insurance, along with voluntary Dental, Vision, Supplemental medical, legal and more. Company also provides Basic Life Insurance and disability plans, discount on Verizon bill, ticket discount program, EAP, and a matching contribution if you participate in our 401k. If you are passionate about data accuracy, client communication, and contributing to the dental field, we invite you to apply for this exciting Dental Laboratory Data Entry Specialist position. Join our team and be a key player in ensuring the growth and success of Drake Dental Lab! 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