Job Description Primary Duties & Responsibilities:

Contacts insurance companies to facilitate genetic test coverage and assists in the writing of letters of medical necessity. Submits and tracks benefits investigations for genetic testing and communicates outcomes with families. Completes patient information on lab requisition forms for genetic testing. Prints and sends clinical information for laboratory testing. Coordinates and provides instructions for patient lab draws. Contacts laboratories with general inquiries such as status of patient results. Assists the genetic counselors with triaging incoming requests from patients and providers as well as coordinates patient appointments and testing. Contacts patients for follow up information, general inquiries as well as routine normal test results. Assists with research activities such as data entry. Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions:

Normal office environment. Patient care setting.

Physical Effort:

Typically sitting at desk or table. Repetitive wrist, hand or finger movement.

Equipment:

Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications Education:

Bachelor's degree or combination of education and/or experience may substitute for minimum education. Certifications /

Professional Licenses :

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support -

American Red Cross Work Experience:

No specific work experience is required for this position.

Skills:

Not Applicable Driver's License:

A driver's license is not required for this position.

More About This Job Required Qualifications:

Basic Life Support Certification or obtains certification within one month of employment. Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements.

Preferred Qualifications Education:

No additional education unless stated elsewhere in the job posting. Certifications /

Professional Licenses :

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Communication, Exercises Judgment, Healthcare Environments, Medical Sciences, Microsoft Office, Office Equipment, Organizational Savvy, Psychology Grade C07-H Salary Range $19.21 - $28.85 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. 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