JOB SUMMARY

Performs skills required to collect anthropometric data on women, infants and children. Obtains and inputs intake information from potential WIC participants to determine WIC eligibility. Maintains effective clerical, computer and organizational skills required to maintain an efficient clinic flow, follow guidelines of the WIC filing system and retention policies, and adequately use the computer-generated reports to maintain and increase caseload.

ESSENTIAL FUNCTIONS

• Must comply with WIC Policies and Procedures as mandated by the Bureau of Nutrition Services, Ohio Department of Health.
• Promote, protect and support breastfeeding as required by WIC Policy and Procedure.
• Distribute and process WIC Participants appropriate applications and forms to apply for program - for example: combined program application, health history, and food frequency. And other forms not related to program, such as voter registration, Healthy Start Application, etc.
• Collect anthropometric data on participants (heights, weights, hemoglobin's,) Collect data on immunizations from shot records and enter data into the IMPACT computer system. Print immunization forecast to give to parent/or guardian
• Clean workstation and equipment as required (scales, HemoCue Machine, etc.).
• Maintain safety precautions at all times when performing job duties.
• Answer incoming phone calls, take messages, route calls to appropriate staff and questions when possible, regarding the WIC Program and other agency services.
• Send out reminder cards for food issuance, re-certification appointments and rescheduled missed appointments.
• Provide verbal explanation of Welcome to WIC Letter/Consent to Share Information/Usage of Food Coupons/Farmers' Market coupons, usage of Kiosk, voter Registration, Immunization and program requirements.
• Required to perform job duties when substituting at another WIC clinic site.
• Make appointment reminder calls the day before and day of the appointment to participant.
• Assist supervisor in compiling necessary statistics for monthly reports.
• Schedule WIC appointments on the computer.
• Request and process information for transfers.
• Maintain files on active and terminated ineligible WIC participant in accordance with WIC Policy and Procedure Manual.
• Destroy terminated files according to WIC Policy and Procedure Manual.
• Make charts for new participants along with filing daily.
• Responsible for end-of-day, beginning-of-day, purges, and other computer maintenance as necessary.
• Flexible availability to work evenings and weekends as scheduled, with the ability to travel locally or out of county as needed
• Performs other duties as assigned.

ORGANIZATIONAL DUTIES

• Participate in continuous quality improvement (CQI) team projects and CQI training initiatives as applicable or required. Incorporate the principles of CQI into daily work activities.
• Participates in public health emergency response activities as needed or directed. Includes the completion of Incident Command System/National Incident Management System training.
• Attend and participate in agency training, events, and activities including but not limited to: Strategic Planning, Community Health Assessment/ Community Health Improvement activities, and healthy equity trainings.
• Assists in maintaining Public Health Accreditation Board (PHAB) accreditation status.

MINIMUM QUALIFICATIONS

• Applicant must have a High School Diploma or GED, vocational training in secretarial and computer skills and one or more years of experience working in an office setting.
• Must be legally authorized to work in the United States without requiring sponsorship for employment visa status now or in the future.
• Ability to communicate with large or small groups through written or oral presentations.
• Proficiency in use of Windows Office products.
• Able to relate to people of diverse ages, cultures, and socio-economic status.
• Valid driver's license.

PREFERRED/DESIRED QUALIFICATIONS

Bilingual

POSITION CORE COMPETENCIES

• : Tier 3

Analytic/Assessment Skills Policy Development/Program Planning Skills Communication Skills Cultural Competency Skills Community Dimensions of Practice Skills Financial Planning and Management Skills Leadership and Systems Thinking Skills Pay:

$17.10 - $19.25 per hour

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person