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The University of North Carolina Greensboro

Manager of Student Health Access

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What they do

A Health Information Manager manages programs for collecting and updating information for patient records, and maintains confidentiality of patient records. Collects data recorded by clinicians; directs the work of health information technicians. May direct the health information management program and staff for a health care organization.

$82,477 / year median in North Carolina

+1% projected growth

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Job Description

Position Type Staff Position Eclass EP
  • EHRA 12 mo leave earning University Information Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study.
UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit The mission of Student Health Services is to provide collaborative health care designed to empower students to develop lifelong skills that enhance their physical, psychological and wellness status in an inclusive and affirming environment. Student Health Service. Provides student-centered, medical, counseling and health promotion services which are affordable and accessible. Utilizes a multidisciplinary and collaborative approach to wellness and health care. Provides an environment of inclusion, respect and appreciation of diversity. Promotes professional excellence, responsiveness and ethical practice. Is committed to the support of the educational, research and service missions of the University. Position Summary The Manager of Student Health Access provides leadership and oversight for student-facing administrative operations within Student Health Services. This position is responsible for healthcare access services, insurance administration, provider credentialing, revenue cycle support, health information oversight, STAT referral coordination, customer service operations, and administrative support functions. The manager serves as a primary resource for students, staff, providers, and external partners regarding healthcare access, insurance coverage, billing processes, medical records, and operational services while ensuring compliance with university policies, HIPAA regulations, accreditation standards, and healthcare industry best practices. The position supervises administrative support staff and develops processes that support efficient operations and a positive student experience. Minimum Qualifications Relevant bachelor's degree and one year of experience related to the area of assignment. All degrees must be received from appropriately accredited institutions. Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Bachelor's degree in Health Information Management or related discipline; or completion of an accredited Medical Record Technician program and two years of experience in Medical Record work. Experience in Health Information and electronic health records. Full knowledge regarding HIPAA. Experience in University/College Health. Special Instructions to Applicants Recruitment Range $54,500
  • $60,000 Org
  • Department Student Health Services
  • 44604 Job Open Date 07/20/2026 For Best Consideration Date 08/03/2026 Job Close Date Open Until Filled Yes
FTE 1.000
Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year 12 FLSA Exempt