Information Supervisor

Information Supervisor North Carolina State University - 4.2 Raleigh, NC Job Details Full-time $19 an hour 1 day ago Benefits Childcare Qualifications Employee onboarding Recruitment process management Customer service Staff scheduling Mid-level Job shadowing (employee development activity) Safe environment creation Recruiting Employee engagement Moodle Onboarding process management Team motivation (leadership skill) Overseeing training Collaboration with hiring managers Full Job Description Position Information Posting Number

PG195912TM

Position Number 47SCInfoSupervisor0426 Position Type Temporary Essential Job Duties

JOIN THE PACK!

Do you enjoy working with students and helping them develop personally and professionally? Do you like to motivate and encourage others, take initiative, and work independently to drive team success? If so, NC State Student Centers could be the perfect place for you! The Information Supervisor (Temporary) supports the daily operations of the Information Desk at Talley Student Union and provides support for the Witherspoon Student Center. This position offers leadership and guidance to Information Assistants and Information Managers, assists with the hiring and training of student employees, and helps ensure the smooth delivery of services, including lost and found and customer support. The Information Supervisor plays a key role in fostering a clean, safe, and welcoming environment for students, staff, and guests.

Key Responsibilities:

Collaborate with the Administrative Specialist and Student Development Coordinator on recruiting, hiring, training, evaluation, and assessment initiatives Implement a comprehensive training plan for all new hires and add to the learning platform, Moodle Support new employees by leading training "shadow" shifts and providing ongoing coaching and feedback Create shift schedules for Information Assistants Supervise the Information Assistants and Information Managers Plan and facilitate regular staff meetings Foster staff engagement through icebreakers, games, and creative bulletin boards in the lost and found closet Proactively communicate with the Administrative Specialist regarding operational needs and areas for improvement Maintain and routinely update Google Forms and spreadsheets for lost and found, charger checkout, FAQs, and other information systems Oversee the organization and operation of the lost and found, including coordinating lost and found markets Communicate regularly with University Police to arrange pickup of valuable items Provide coverage for the Information Desk, as needed Follow and uphold all established safety procedures Assist with special projects as assigned by the Administrative Specialist and other NC State Student Centers administrators Is Time Limited No If Yes, Appointment Length Wolfpack Perks and Benefits As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

Health Insurance for Temporary Employees Enhance your career with LEAD courses Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts , Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer:

Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Department Information Job City & State Raleigh Department Student Centers System Information Classification Title Temporary-Skilled Trades Working Title Information Supervisor