Video Monitoring Technician (Call-in)

Position Title:

Video Monitoring Technician FLSA Status:

Non-Exempt Department:

Nursing Reports To:

Clinical Nurse Manager

POSITION SUMMARY

This position involves monitoring patients through video software, ensuring their safety, and providing clear, professional communication. Responsibilities include documenting incidents, notifying nursing staff when assistance is needed, and addressing potential safety concerns. Teamwork is essential, as the role requires participating in safety reporting and following protocols to prevent hazards. Shift transitions involve sharing important updates about patient behavior and ensuring consistent care. As a Video Monitoring Technician, you will help to ensure that our patients and their families receive caring and dedicated service at REHAB.

Pay Range:

$16.26/hour to $24.40/hour The actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.

REQUIRED QUALIFICATIONS

Education:

High school diploma or equivalent

Skills/Experience:

Must be able to communicate effectively, verbally and in writing. Ability to learn new software.

PREFERRED QUALIFICATIONS

Skills/Experience:

Previous video monitoring, surveillance and/or patient care experience.

CORE VALUES

Models REHAB's core values, HEART, in daily actions. Honesty

• Speak and act with truth and respect. Engagement
• Embrace and commit to our mission, vision and values. Aloha
• Serve others with a spirit of kindness and compassion. Resilience
• Rebound and recover with a sense of urgency. Teamwork
• Work together for success.

ESSENTIAL FUNCTIONS

Proficiently uses video monitoring software and maintains continuous visual observation of patients. Communicates clear instructions and safety precautions without providing opinions and maintains confidentiality. Documents incidents requiring intervention and ensures records are accurate and complete. Immediately notifies nursing staff of patient needs or safety concerns and requests assistance when necessary. Transfers critical information about patient behavior during shift changes to ensure continuity of care. Identifies and reports safety hazards, collaborating with nursing staff to address them. Adheres to hospital policies, including dress code, house rules, and maintaining a clean, distraction-free workspace. Participates in safety programs, complies with technical skill reviews, and completes ongoing education requirements. Demonstrates professionalism, customer service, and respect for patients' rights and preferences. Supports the hospital's mission and values by identifying solutions to challenges and promoting continuous improvement. Maintains flexibility with work schedules and completes assignments within designated hours. Positively contributes to team dynamics, supports management directives, and adheres to compliance programs and policies.

PROFESSIONALISM AND COMPLIANCE COMPETENCIES

Maintain a high level of proficiency in the following REHAB competencies. Job Knowledge Accountability Communication and interpersonal/relationship building skills Adaptability and Problem Solving, Decision Making Organization and Project Management

EQUIPMENT, TOOLS, WORK AIDS USED

Video surveillance and office equipment, including telephone, computer and multifunction devices (MFDs). Google's G Suite, report writer and database software. REHAB Hospital of the Pacific (REHAB) is Hawaii's only premier, acute-care rehabilitation hospital dedicated to providing high-quality, comprehensive and innovative inpatient and outpatient rehabilitation services. Our clinical team of comprehensive rehabilitation experts and specialized programs serve individuals with physical and cognitive disabilities from injury or disease, including stroke, traumatic brain injury, spinal cord injury, complex orthopedics, chronic pain and more.