Patient Care Coordinator

• Interventional Psychiatry (PRN/Part-Time) Everbright Health (a division of Careforce Inc) Mesa, AZ Job Details PRN | Per diem $30 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications RBT Certification Spanish Teamwork English Medical scheduling High school diploma or

GED Full Job Description Location:

Mesa, AZ

• 85206 & Phoenix, AZ
• 85051 (
• Flexibility to work across both Mesa, AZ and Phoenix, AZ clinic locations required)

Company:

Everbright Health (a division of Careforce Inc) About Everbright Health Everbright Health (a division of Careforce Inc) is reimagining outpatient care. Backed by a multi-million-dollar seed round from W Health Ventures and incubated by 2070 Health, we're building a next-gen HoldCo of asset-light MSOs, purpose-built for physician-led specialty practices. Our platform is designed to streamline operations, enhance clinical quality, and accelerate growth. We're starting with Interventional Psychiatry

• bringing modern infrastructure, operational excellence, and scalable support. Position Summary This is a role based in Mesa, AZ
• 85206 & Phoenix, AZ
• 85051.

The Patient Care Coordinator is responsible for administering Transcranial Magnetic Stimulation (TMS) and Spravato® treatments to patients with depression and other psychiatric disorders under the supervision of a licensed provider. This role ensures safe and accurate delivery of Interventional therapy while providing a positive, compassionate, and professional experience for patients throughout their treatment journey. The Coordinator plays a dual role in providing high-touch patient care and ensuring smooth administrative operations in a behavioral health clinic. This position involves facilitating the full treatment journey for patients receiving Transcranial Magnetic Stimulation (TMS) and intranasal Esketamine (Spravato®), while also managing administrative responsibilities such as scheduling, checking in patients, collecting payments, and maintaining accurate records. Key Responsibilities Administer TMS treatments per physician orders and established protocols. Monitor patients during and after treatment for safety and side effects. Document treatment sessions in the electronic health record (EHR) system. Provide emotional support and reassurance to patients throughout their treatment course. Maintain cleanliness and safety of treatment rooms and equipment. Report any technical issues, patient concerns, or deviations from protocol to the supervising provider. Assist with administrative tasks, including checking in patients, collecting co-pays, and scheduling appointments. Clinical Coordination & Patient Support Guide patients through the intake, treatment, and follow-up phases for TMS and Esketamine therapy. Provide education about treatment processes, expectations, and safety protocols. Monitor patients during treatment sessions, assist with pre

• post-treatment assessments, and report concerns to the clinical team.

Ensure all required clinical documentation is completed and filed accurately. Assist with gathering insurance information and verifying coverage for TMS and Spravato®. Help ensure pre-authorizations are initiated and followed up on in collaboration with the billing team. Report daily patient updates, safety observations, and compliance concerns. Support clinic flow by helping coordinate room readiness and daily schedules. Qualifications High School diploma or equivalent required; Associate's or Bachelor's degree preferred. Healthcare, psychology, neuroscience, or certified medical assisting background preferred. Prior experience in a mental health or medical setting is highly desirable. Ability to follow detailed clinical protocols and safety guidelines. Excellent interpersonal and communication skills. Strong attention to detail and documentation accuracy. Basic proficiency with computers and electronic health records. Fluent in English; bilingual in Spanish preferred. Behavior Technician Certification required. Must have reliable transportation to and from the clinic.

Schedule Rotating schedule:

3 days on, 4 days off. Must have flexibility to work Sundays. Part-time to start, with the opportunity to grow into a full-time role. Must be flexible to work across both the Mesa, AZ and Phoenix, AZ clinic locations. Key Competencies Compassionate and patient-centered approach. Ability to remain calm and supportive in stressful situations. Dependability and punctuality. Professional demeanor and appearance. Team-oriented with a willingness to learn. Job Type Part-time to start, with potential to grow to full-time. Benefits 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Work Location

• In person

Pay:

$30.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person