Clinical Director (Primary Care/Walk-In/Pediatrics/DOC)

Definition:

Under the direction of the Service Line Chief for Primary Care (SLCPC), the Clinical Director provides high quality patient and family-centered medical care to members of the Salt River Pima-Maricopa Indian Community (SRPMIC). Prescribes or administers treatment, therapy, medication, vaccination and other specialized medical care to treat, prevent illness, disease and injury. Directly supervises the providers in the clinic area in which the Clinical Director is assigned and works with SLCPC to develop and implement clinical guidelines and efficient workflows. This job class is treated as FLSA Exempt.

Essential Functions:

Essential functions may vary among positions and may include the following tasks, knowledge, abilities, skills, and other characteristics. This list of tasks is

ILLUSTRATIVE

ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification and may describe those responsibilities which are central to the job's primary duty. 1.

Clinical Tasks:

(60% or 24 clinical hours per week)

• Practices within the scope of clinical privileges.

2.

Administrative Tasks:

(40% or 16 clinical hours per week)

• Provides full administrative supervision and oversees the day-to-day clinical operations of assigned area.
• Serves as a communication liaison with the Service Line Chief, Practice Manager, providers, and other primary care staff.
• Assures adequate staffing coverage for assigned clinic areas. Prepares shift schedules and coordinates time off, process weekly time records for direct reports.
• Maintains assigned clinic area oversite by initiating, coordinating, and enforcing operational policies and procedures.
• Resolves conflicts among staff and between staff and patients
• Participates in the writing and interpreting of

HHS & RPHC

policies and procedures

• Oversees the problem-solving and troubleshooting activities involving staff and other intradepartmental and interdepartmental personnel.
• Develops staff goals and objectives for evaluation, evaluates performance of assigned department staff and conducts timely performance evaluations (EPAR's)
• Follows all departmental and Community policies, procedures and guidelines
• Maintains department direction with River People Health Center objectives on standards of operations including monitoring productivity and revenue projections.
• Evaluates processes and procedures within scope of the assigned clinic area operations for quality workflow processes, recommends changes, including developing and communicating evidence-based guidelines for care.
• Collaborates internally and externally to maintain and expand the area's scope of services
• Responsible for periodic reporting of key performance indicators to executive team and the Quality Committee.
• Identifies reimbursement issues and takes timely steps to resolve.
• Ensures staff are qualified and trained with tools to support successful execution of their duties.
• Assigns and directs the daily workflows and associated clinic area activities to assure efficient and effective patient care.
• Ensure all patient interactions will be conducted in accordance to HIPPA regulations to maintain patient confidence and protect confidential information.
• Maintain current and updated professional knowledge and proficiency of the scope of service of assigned clinic area through continuing education, staff meetings, training and conferences, etc.

Knowledge, Skills, Abilities and Other Characteristics:

Knowledge of the physiological, genetic, chemical, psychological, intellectual, environmental, economic, societal and cultural issues and influences of the Salt River Native Americans and/or Native Americans in general that may affect health and welfare and/or treatment options. Knowledge of the human sciences such as biology, human anatomy and biochemistry. Knowledge of methods, principles, recent developments and professional standards in general medicine and surgery. Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, deformities and developmental disabilities. Knowledge of human behavior and performance; individual differences in ability, personality and interests, learning, motivation and the assessment and treatment of behavioral and affective disorders. Knowledge of ancillary services such as radiology, laboratory, dietary, respiratory therapy, social work, speech therapy, physical therapy, etc. Knowledge of symptoms, treatment alternatives, drug properties and interactions and preventive health-care measures. Knowledge of medical center, clinic, office, acute care, urgent care, etc. organization and procedures. Knowledge of methods used in diagnosing and treating mental disorders. Knowledge of methods used in diagnosing and treating substance use disorder in various forms. Basic knowledge of triage. Knowledge of principles and practices of public health. Knowledge of public sector/government administration is helpful. Skilled in science, diagnosis and treatment. Skill to perform medical, diagnostic and surgical procedures. Skill in examining patients and analyze situations accurately to make reasoned decisions and adopt effective courses of action. Skill in interpreting laboratory analyses and other diagnostic test results. Skill to understanding symptoms, logical thinking and problem resolution. Skills in communication to respond to questions from patients of all ages and to explain difficult or complex information in a careful and considerate manner. Skill in establishing and maintaining effective working relationships with health care providers, resource agencies, Tribal officials, staff, patients' families and members of the Community. Ability to listen actively to patients and engage with patients of all ages and genders with confidence, empathy, humility, respect and thoroughness. Ability to adapt to changing priorities in a professional manner. Ability to interact professionally with people from a wide range of cultural backgrounds. Ability to participate in legal activities whenever necessary. Ability to maintain accurate information in an electronic format. Ability to successfully complete and pass SRPMIC's pre-employment background and drug tests. Ability to subscribe to, honor and respect the mission and values of SRPMIC. Ability to maintain confidentiality of patient information. Ability to operate a computer with software proficiency.

Education:

Doctor of Medicine or Doctor of Osteopathy from a university in the United States or Canada approved by a recognized accrediting body in the year of the applicant's graduation. A Doctor of Medicine or equivalent degree from a foreign medical school that provided education and medical knowledge substantially equivalent to accredited schools in the United States demonstrated by certification by the Educational Commission for Foreign Medical Graduates (ECFMG) or a fifth pathway certificate for Americans who completed premedical education in the United States and graduate education in a foreign country.

Current Board-Certification:

Family Practice, Internal Medicine, Pediatrics or Obstetrics/Gynecology.

Licensure:

• An active, unrestricted license to practice medicine in the State of Arizona with no board sanctions.
• Current D.E.A. certificate
• Current

BLS/ACLS

certificate

Experience:

Minimum of 1 year of practicing as a primary care physician (post residency/fellowship). Minimum of 1 year of Clinical Leadership experience (can include a Chief Resident year). Practical work experience with Native Americans or Alaska Natives is preferred

Underfill Eligibility:

An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.

• May be required to work beyond normal work hours including nights, weekends and holidays. Occasional travel may be necessary, in addition to working on an "On-Call" basis.
• Employees in, and applicants applying for, jobs providing direct services to children are subject to the "Community Code of Ordinances", Chapter 11, "Minors", Article X. "Investigation of Persons Working With Children".
• Successful completion of a pre-employment drug test. A tentative offer of employment, if any will be rescinded if the applicant fails to report to the scheduled drug test appointment. Incumbents of drug testing designated positions will be subject to random testing.
• Offer of employment will be contingent successful site credentialing Prior to hire as an employee, applicants will be subject to drug and alcohol testing.

Will be required to pass a pre-employment background/fingerprint check. "SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified : Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate. In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission). Documents may be submitted by one of the following methods: 1) attach to application 2) fax (480) 362-5860 3) mail or hand deliver to Human Resources. Documentation must be received by position closing date. The IHS/BIA Form-4432 is not accepted . Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.