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Audiology Assistant/Patient Care Coordinator
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Audiology, Inc.
Show Low, AZ (In Person)
$35,698 Salary, Full-Time
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Job Description
Are you a people person who enjoys technology, providing exceptional customer service, and making a difference in the lives of others? If so, we'd love to meet you! Audiology Inc. is seeking a full-time Audiology Assistant to join our locally owned practice in Show Low. This unique role combines direct patient care with front office coordination, making you an essential part of our team. No previous audiology experience? That's okay! We are happy to train the right individual who is compassionate, dependable, eager to learn, and comfortable using technology. Pay & Benefits Competitive hourly rate ($16-$18 DOE) Paid holidays Paid time off Medical insurance 401k retirement plan Employee birthday = paid day off! Supportive, team-oriented working environment Opportunities for professional growth through industry training and events Since 2006, Audiology, Inc - Hearing & Balance Services has been helping people improve the quality of their lives in Show Low, Safford, and the surrounding Arizona communities. Our audiologists have a reputation for always having the latest digital hearing aids on the market. As an Audiology Assistant, you'll help ensure every patient has a positive experience from the moment they walk through our doors until they leave. You'll work closely with our licensed audiologists while also supporting front office operations to keep the practice running efficiently. Every day you'll have the opportunity to improve someone's quality of life. Whether you're helping a patient hear their grandchild for the first time in years or making their visit smooth and stress-free, your work truly matters. We believe in investing in our team through training, encouragement, and opportunities for growth. We value kindness, teamwork, professionalism, and a positive attitude—and we have fun while doing meaningful work. Qualifications Friendly, compassionate, and genuinely enjoys helping people. Technology-savvy and comfortable learning new software, medical equipment, and hearing aid technology. Organized with strong attention to detail. Able to multitask and stay calm in a fast-paced environment. A confident communicator with excellent customer service skills. Dependable, professional, and eager to learn. A positive team player who takes initiative and enjoys solving problems. Responsibilities Welcome, check in, and room patients with warmth and professionalism. Prepare and clean treatment rooms between appointments. Assist audiologists during patient appointments and procedures. Clean, troubleshoot, and perform basic maintenance on hearing aids. Run hearing aid performance tests using specialized equipment. Schedule appointments and assist with patient check-in and check-out. Answer phones and communicate with patients, physicians, and hearing aid manufacturers. Accurately document information and maintain patient records. Support daily office operations and help create an efficient, organized, and welcoming environment. Learn and use hearing healthcare technology, electronic medical records, scheduling software, and manufacturer programming systems.