Hospital Manager

Hospital Manager VMC

• 3.3 Laguna Niguel, CA Job Details Full-time $70,000
• $90,000 a year 14 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Qualifications Vendor relationship building OSHA (regulatory compliance area) Managing pet care teams Staff supervision Animal hospital experience Staff scheduling Practice management software Veterinary team coordination Patient management software Workplace dispute resolution Team scheduling Team development Hiring Pet care appointment scheduling Healthcare practice operations management Recruiting Hospital regulatory compliance Veterinary team management Clinical staff scheduling Staffing management Marketing Full Job Description About the role We are a general, small-animal, single-doctor veterinary practice serving pet families across South Orange County.

We're looking for an experienced Hospital Manager to lead the day-to-day business and operational side of the practice so our doctor and clinical team can focus on delivering outstanding patient care. This is a hands-on leadership role: you'll own scheduling, staffing, client experience, inventory, finances, compliance, and team culture. What you'll do

• Lead and support the non-medical team: hiring, onboarding, scheduling, coaching, performance reviews, and day-to-day supervision of front desk and support staff.
• Own the client experience, resolving escalated concerns and keeping satisfaction, reviews, and retention high.
• Manage hospital finances: budgeting, payroll coordination, accounts payable/receivable, daily reconciliations, and monthly reporting to ownership.
• Oversee inventory and vendor relationships: ordering, stock levels, pricing, and cost control on pharmacy and medical supplies.
• Keep the practice compliant with OSHA, DEA/controlled-substance logs, California Veterinary Medical Board requirements, and workplace-safety standards.
• Maintain and optimize the practice-management software (e.g., AVImark, Cornerstone, ezyVet, or similar), workflows, and reporting.
• Drive operational

KPIs:

production, appointment capacity, average client transaction, and staffing ratios.

• Partner with the doctor and ownership on growth initiatives, marketing, and community outreach. What we're looking for
• 3+ years of management experience in a veterinary or animal hospital setting (required).
• Proven leadership of a multi-person team, including hiring, scheduling, and performance management.
• Strong working knowledge of veterinary practice-management software and general business/financial reporting.
• Familiarity with veterinary compliance: OSHA, controlled-substance handling, and state board requirements.
• Excellent communication and conflict-resolution skills, with a calm, service-oriented approach to clients and staff.
• Highly organized and comfortable juggling clinical-day urgency with longer-term business priorities.

Nice to have:

CVPM certification (or working toward it), experience with AAHA standards, and prior P&L ownership.

Job type:

Full-time, on-site

Pay:

$70,000

• 90,000 per year, depending on experience

Benefits:

Health, dental, and vision insurance; paid time off and paid holidays; generous pet-care discounts; and continuing education / CVPM support. We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Pay:

$70,000.00

• $90,000.

00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Application Question(s): What is your availability for an interview (which days and times work best for you)? What is your earliest available start date?

Work Location:

In person