Front Desk Patient Coordinator

Front Desk Patient Coordinator Angela Kung Acupuncture and Wellness Center, Inc. Mission Viejo, CA Job Details Part-time $17

• $19 an hour 8 hours ago Benefits Opportunities for advancement Paid sick time Qualifications Spanish Computer literacy Clinic experience Medical scheduling Administrative experience Medical administrative support Organizational skills Full Job Description Front Desk Patient Coordinator
• Part-Time Angela Kung Acupuncture & Wellness Center | Mission Viejo, CA

ABOUT US

Angela Kung Acupuncture & Wellness Center is a growing integrative health practice dedicated to whole-person care. We offer acupuncture, therapeutic massage, and wellness services in a calm, professional environment. We are expanding our team and looking for a warm, organized, and reliable part-time coordinator to join us at the front desk.

THE ROLE

You will be the first voice patients hear and the first face they see. This is a patient-facing, operationally important position. You will own the front desk experience on your shifts, keep scheduling running smoothly, and serve as the connective tissue between patients and our clinical team. This is a part-time role offering no less than 20 hours per week with consistent but flexible scheduling. Our core shift needs run afternoons on weekdays and Saturday mornings, with one weekly late-shift evening on Wednesday. We work with the right candidate to build a schedule that works for both sides.

TYPICAL AVAILABILITY WE ARE LOOKING FOR

Shift Window Days Afternoons (approx. 12:00 PM

• 7:00 PM) Monday and/or Friday Late Day (12:00 PM
• 9:00 PM) Wednesday Morning (9:00 AM
• 1:30 PM) Saturday Wednesday runs through 9:00 PM.

That availability is important to us and will be discussed during the interview. Exact shift assignments will be finalized based on practice needs and mutual fit.

WHAT YOU WILL DO

Greet patients warmly and manage check-in/check-out Answer phones, return voicemails, and respond to scheduling inquiries Book, confirm, and reschedule appointments Collect payments and process transactions accurately Maintain patient records in the practice management system Communicate patient needs and schedule changes to the clinical team Keep the front desk and waiting area tidy and welcoming Support the lead operations coordinator on administrative tasks

WHAT WE ARE LOOKING FOR

Required:

Minimum 2 years of front desk or patient coordinator experience in a medical or wellness practice Warm, professional communication style, with patients and team alike Strong organizational skills and attention to detail Comfortable with scheduling software and basic computer tools Calm and dependable in a busy clinical environment Bilingual (Mandarin or Spanish) a plus but not required

COMPENSATION AND DETAILS

Pay:

$17.00

• $19.

00/hr to start depending on experience

Hours:

No less than 20 hours/week; consistent scheduling with flexibility Quarterly reviews with clear performance benchmarks and wage advancement opportunity Accrued paid sick leave per California law Growth opportunity: this role is designed to expand as the practice grows

TO APPLY

Submit your resume and a brief note about why this role interests you. We review applications on a rolling basis and will reach out to qualified candidates promptly. Angela Kung Acupuncture & Wellness Center is an equal opportunity employer.

Pay:

$17.00

• $19.

00 per hour

Work Location:

In person