Full-Time Patient Care Coordinator for Growing Naturopathic Practice

Full-Time Patient Care Coordinator for Growing Naturopathic Practice Paracelsus Natural Family Health Center, Inc. Pasadena, CA Job Details Full-time $24 - $26 an hour 1 hour ago Qualifications Spanish Electronic health records (EHR) management Customer service Medical office experience In-person customer service Filing Administrative experience Attention to detail Organizational skills Full Job Description Full-Time Patient Care Coordinator Needed for Growing Naturopathic Practice We are a thriving holistic medical practice in Pasadena adjacent to Altadena dedicated to helping patients achieve optimal health through natural medicine. Our flourishing practice, which includes two experienced doctors, wants to add a positive, professional, and experienced Patient Care Coordinator to our team. We seek an enthusiastic and proactive individual committed to growing with our practice and supporting patients in their health journeys. If you are passionate about holistic medicine, love variety, and want to support a medical practice committed to exceptional patient care, please keep reading!

Position Overview:

Working under the supervision of the Front Office Manager this person will be responsible for taking care of the practice's day-to-day operations, including patient care and follow-up, all front desk responsibilities including heavy phones, emails, and all manner of administrative and patient relations. This position requires excellent customer service skills, great attention to detail, superb organizational skills, and an ability to fully take ownership of coordinating and managing our busy schedule. Only candidates who are qualified and seriously interested in a long-term position need to apply. The practice is continually growing and we're seeking a person who can grow and adapt along with us. Please provide a cover letter with your resume. In your cover letter please let us know what has motivated you to apply for this position.

Patient Care Coordinator responsibilities:

• Answer phone and schedule appointments
• Manage email
• Check patients in and out, print invoices, and process payments
• Discuss with patients any concerns about payment (we are a cash-based clinic and do not accept insurance.)
• Manage patient files to ensure all necessary information is present for upcoming appointments

Qualifications:

• Great initiative and follow-through are essential
• Superb organizational skills and attention to detail
• Ability to anticipate the needs of the patients and practice
• Interest in natural medicine and healthy living
• Strong telephone and interpersonal skills with a professional / welcoming demeanor
• Problem solver with excellent organizational and follow-through skills
• Ability to juggle multiple priorities and switch gears quickly
• Willingness to help the practice grow and succeed
• Conversational Spanish is a plus

Requirements:

• 3+ years' experience in administrative, front office, and reception a must!
• 2+ years' experience in a medical office
• 2+ years' experience in a complementary or alternative medical office is a plus.
• Experience with EHR systems.

How to

Apply:

Please respond with your resume and letter of introduction if you think you will be a good fit for our team. We look forward to meeting you.

Compensation:

$24.00-$26.00/hr

DOE Job Type:

Full-time Pay:

$24.00 - $26.00 per hour Application Question(s): Why are you interested in working for a naturopathic doctor's office?

Experience:

Medical office: 2 years (Preferred) Customer service: 4 years (Preferred)

Administration:

2 years (Preferred)

Work Location:

In person