About Us:

PCS Family Services is a non

• profit organization based in the City of Pomona serving the community since 1963.

Our mission is to assist low income families, youth and individuals with basic resources, programs, referral linkages and more. PCS Family Services has a variety of free programs that assist the community and provide services to promote well being , strengthen families and build communities.

Benefits:

• PTO•Holidays•

Health Insurance Position :

• Case Manager

• Domestic Violence Program Job Type:

• Full Time(Onsite)

Pay:

• Starting at $22 (Based on Experience) Job Overview The Domestic Violence Case Manager provides comprehensive case management services to survivors of domestic violence and their families.

The Case Manager serves as a supportive advocate, completing intakes, helping clients access community resources, develop safety plans, increase self-sufficiency, and navigate systems including housing, legal, healthcare, employment, and social services. This position requires a trauma-informed, client-centered approach and the ability to work effectively with individuals experiencing crisis situations.

Duties:

Conduct intake assessments and identify client needs, strengths, and barriers. Develop individualized service plans in collaboration with clients. Provide crisis intervention, emotional support, and safety planning for survivors of domestic violence. Assist clients in obtaining housing, public benefits, healthcare, legal services, employment, education, and other community resources. Maintain regular contact with clients to monitor progress and provide ongoing support. Advocate on behalf of clients with community agencies, schools, healthcare providers, and other service systems. Accompany clients to appointments, court hearings, or community resource meetings when appropriate. Maintain accurate and timely documentation, case notes, and reports in accordance with agency and funding requirements. Participate in multidisciplinary team meetings, trainings, and supervision. Maintain confidentiality and comply with all applicable laws, regulations, and ethical standards. Provide referrals and follow-up services to ensure continuity of care. Assist with outreach activities and community education regarding domestic violence awareness and prevention.

Qualifications:

Minimum of two (2) years experience working with domestic violence survivors, crisis intervention, case management, or related social services preferred. Knowledge of domestic violence dynamics, trauma-informed care, and victim advocacy practices. Strong communication, organizational, and problem-solving skills. Ability to establish and maintain professional boundaries while building rapport with clients. Experience working with culturally diverse populations. Proficiency in Microsoft Office and electronic record-keeping systems. Bilingual abilities are highly desirable.

Education:

• Minimum Bachelors Degree from Accredited University
• Masters Degree (Highly Desired)

Required Skills:

Crisis intervention and de-escalation techniques. Case management and resource coordination. Documentation and record-keeping. Strong interpersonal and advocacy skills. Ability to work independently and as part of a multidisciplinary team. Knowledge of local community resources and support services.

Job Type:

Full-time Benefits:

Health insurance Paid time off Ability to

Commute:

Pomona, CA 91768 (Required) Ability to

Relocate:

Pomona, CA 91768: Relocate before starting work (Required) Join us in making a difference! We are committed to supporting our team members through ongoing training opportunities, a collaborative work environment, and comprehensive benefits designed to promote your well-being. If you are passionate about empowering individuals facing difficult circumstances and possess the skills outlined above, we encourage you to apply today!

Pay:

From $22.00 per hour

Work Location:

In person