A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
Patient Coordinator Redding Pain Medicine - 3.5 Redding, CA Job Details Full-time $16 - $18 an hour 5 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Customer communication Insurance prior authorization Overseeing health insurance pre-certification DrChrono Medical office experience Administrative experience EMR/EHR Health insurance referral requirements Health information management Medical receptionist Full Job Description Redding Pain Medicine is hiring a full-time Patient Coordinator, Medical Authorizations to join our in-person team in Redding. This is a four-day workweek for someone with proven, hands-on medical authorization experience who wants to help patients move from referral to consultation and procedure without avoidable delays. You will coordinate incoming referrals, make sure the information needed for initial consultations is complete, process medical authorizations for office visits, imaging and procedures, handle medical records requests, and communicate with patients, referring offices and insurance companies. This is not an entry-level authorization position. A history of medical authorization experience is required. The schedule is Monday through Thursday, 6:30 AM to 5:00 PM. Starting pay is $16 to $18 per hour, based on relevant experience. The practice offers bonus opportunities, medical, dental and vision insurance, 401(k) options, and one-on-one training in Redding Pain Medicine's processes and procedures.
ABOUT US
Redding Pain Medicine is an established interventional pain medicine practice that has served Redding and surrounding communities for more than 30 years. Our team focuses on helping patients reduce pain, restore function, and move through the care process with thoughtful support and clear communication. We work as a team and take pride in attention to detail, personalized service, and a family environment. This is a meaningful opportunity to use your medical authorization experience in a specialty practice where good administrative follow-through directly affects patient access to care.
WHY THIS ROLE MATTERS A
patient cannot move forward when a referral is incomplete, records or imaging are missing, or an authorization is still unresolved. The Patient Coordinator owns the administrative follow-through that helps patients become ready for an initial consultation and for recommended procedures. When this role is done well, patients receive clearer updates, referring offices know what is still needed, authorization requirements are addressed promptly, and the clinical team can schedule care more efficiently.
WHAT YOU WILL DO
Process medical and prior authorizations for office visits, imaging and procedures. Coordinate incoming referrals and the administrative steps required for initial consultations. Review referral information for completeness and follow up with referring offices for missing documentation. Request, receive and process medical records, imaging information and other required documentation. Communicate professionally with patients regarding referral status, authorization status and next steps. Work with medical offices and insurance companies to obtain information, respond to requirements and keep authorizations moving. Document calls, status, outstanding items and next actions in the practice's electronic systems and tracking tools. Keep unresolved referrals and authorizations visible until they are completed, appropriately escalated or otherwise resolved. Prepare referrals and authorizations so patients can be scheduled for consultations and procedures in a timely manner. Provide friendly, patient and accurate service throughout the process.
WHAT WE ARE LOOKING FOR
Medical authorization experience is required. A demonstrated history of personally processing medical or prior authorizations in a healthcare setting. Experience communicating with patients, medical offices and insurance companies. Strong attention to detail and the ability to notice missing or inconsistent information. Patience, a friendly demeanor and clear written and verbal communication. Dependable follow-through and the willingness to keep working a matter until the next step is complete. Ability to organize multiple referrals, authorizations, record requests and pending items at the same time. Basic computer skills and comfort learning an EHR or practice-management system. Professional judgment about when to continue working an issue and when to ask for help or escalate it.
EXPERIENCE AND SKILLS
The strongest candidates will have recent medical-office experience involving prior authorization, referral coordination, medical records, imaging requests, patient communication, insurance follow-up, and electronic task or status tracking. Redding Pain Medicine will provide one-on-one training in its own processes, procedures and software workflow. That training is intended to teach the practice's systems. It is not a substitute for the foundational medical authorization experience required for this position.
SCHEDULE
Full-time position, open now. Monday through Thursday, 6:30 AM to 5:00 PM. Four-day workweek. In-person position at 2111 Airpark Dr, Redding, CA 96001.
PAY AND BENEFITS
Starting pay: $16 to $18 per hour, based on relevant experience. Bonus opportunities are available. Medical insurance. Dental insurance. Vision insurance. 401(k) options. One-on-one training in practice processes and procedures.
WHY PEOPLE LIKE WORKING HERE A
four-day, full-time schedule. A family environment and a team that cares about helping patients. Meaningful work that helps patients gain timely access to consultations, imaging and procedures. Specialty experience in interventional pain medicine. Clear responsibility for an important patient-access workflow. One-on-one training in the practice's systems and procedures. The opportunity to work with an established practice serving Redding for more than 30 years.
APPLY IF
You already know how medical authorizations work, enjoy bringing order to detailed processes, communicate professionally with patients and insurance companies, and take satisfaction in closing the loop rather than letting a referral or authorization disappear into a queue. This role may be a strong fit if you want a four-day schedule, a supportive specialty-practice environment, and work where your accuracy and follow-through make a visible difference for patients every day.
Base Pay:
$16.00 - $18.00 per hour
Benefits:
401(k) Health insurance Paid time off Application Question(s): Approximately how many minutes would your normal commute to our office at 2111 Airpark Dr, Redding, CA 96001 be?" Briefly describe a difficult medical authorization you personally helped resolve. What was needed, what did you do, and what happened? Briefly describe how you kept an incoming referral, medical-record request, or imaging request moving when information was missing. Do you have paid, hands-on experience processing medical or prior authorizations in a healthcare setting? Are you available to work in person Monday through Thursday, 6:30 AM to 5:00 PM?
