Job Summary We are seeking a dedicated and compassionate Patient Care Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients, ensuring a seamless experience from appointment scheduling to follow-up care. Your energetic approach will help foster positive relationships, streamline administrative processes, and uphold the highest standards of patient confidentiality and care. If you thrive in a dynamic environment and are passionate about supporting patients' health journeys, this is the perfect opportunity for you to make a meaningful impact. Responsibilities Manage patient appointments efficiently using Dentrix software, ensuring accurate scheduling and documentation Serve as the first point of contact via phone providing friendly, professional assistance to patients Verify patient insurance information, explain health regulation policies, and assist with billing inquiries to facilitate smooth administrative workflows Maintain strict confidentiality of patient information in accordance with privacy laws and organizational policies Support medical staff by preparing medical documentation, updating patient records, and handling administrative tasks such as typing reports and correspondence Coordinate with healthcare providers to ensure timely follow-up appointments and treatment plans are communicated effectively Assist patients with navigating health insurance options and understanding medical terminology to promote informed decision-making Qualifications Proven experience working in a medical office or healthcare setting with strong knowledge of health regulation policies Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with medical administrative support tools Experience managing electronic health records and patient management software Excellent customer service skills with the ability to communicate clearly via phone and in person Knowledge of health insurance processes, billing procedures, and maintaining patient confidentiality Strong organizational skills with attention to detail; ability to type accurately and efficiently under pressure Understanding of medical terminology relevant to healthcare documentation and communication Join us as a Patient Care Coordinator and become a key player in delivering exceptional healthcare experiences. Your enthusiasm, professionalism, and dedication will help create a welcoming environment where patients feel valued, supported, and confident in their care.

Pay:

$28.00 - $31.00 per hour Expected hours: 30.0 - 40.0 per week

Work Location:

In person