Specialty Hospital Manager

Specialty Hospital Manager Englewood, CO Job Details $95,000 - $105,000 a year 1 day ago Benefits Paid parental leave Health insurance Dental insurance Adoption assistance Parental leave Employee assistance program Vision insurance Qualifications Revenue growth Hospital inventory management Employee onboarding Financial forecasting Computer operation Managerial strategic planning Strategic management Microsoft Excel Microsoft Outlook Master of Health Administration Operations management Customer service Computer literacy Healthcare Administration Staff scheduling Bachelor's degree in business Filing Mid-level Contract management in healthcare Administrative experience Bachelor's degree in health sciences Hiring Invoice payment processing Analysis skills Clinical staff training Supervising experience Policy & process development Managing budgets in a finance role Bachelor's degree Task prioritization Decision making Financial record maintenance Animal handling Staff training Health Science Accounting Contracts Technical writing Healthcare team management Purchasing Healthcare financial management Business Administration Healthcare policy development Maintenance management Office management Contract negotiation Master's degree in healthcare administration Onboarding process management Business Veterinary team management 2 years Communication skills Staffing management Technical Proficiency Organizational budget management Strategic planning Time management Performance evaluation Full Job Description At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide , we offer: Local autonomy with national support Career mobility and development opportunities A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview The Hospital Manager works daily to develop an efficient and effective hospital support team by fostering an environment of trust, teamwork, and accountability. The Hospital Manager partners with the Medical Director to provide an efficient and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and excellent customer service. Key Responsibilities Supervises the staff within all hospital support departments; achieves and maintains all labor goals. Hires and oversees office and technical clinic support staff; responsible for new hire paperwork. Orients and trains new clinic staff to the hospital and duties. Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discussions with the Regional Manager weekly. Conducts timely performance appraisals. Documents and reports accidents; files appropriate reports. Writes policies/procedures relating to all technical aspects of the hospital and presents for approval. Manages schedules for technical and administrative staff; coordinates the DVM. Monitors Workforce Management for missed punches and management of overtime hours daily. Administers the daily operations. Works with the PetVet Care Centers support team to ensure compliance with all administrative responsibilities. Monitors budgets and coordinates the purchase of equipment and supplies, and oversees the maintenance of the facility. Responsible for submitting contract veterinarian invoices, submitting all local vendor invoices, ensuring invoice accuracy, and obtaining W-9 forms from local vendors. Resolve referring DVMs' issues. Assists in resolving issues with pet owners where appropriate. Reviews revenue, labor, and employee issues with the PetVet leadership on a weekly conference call; achieve goals set in each area. Hold monthly or bi-monthly staff meetings by department and quarterly all staff meetings. Work variable shifts to interact with all staff on a regular basis. Responsible for all local accounting functions; ensure daily financial information is accurate. Oversees the management of the inventory and ensures proper documentation and systems are in place. May establish and oversee billing practices; reviews and maintains the accuracy of billing and oversees charge capturing. May be responsible for contracts or negotiations with insurance providers. Maintain compliance of current licensure and the display of the same. Maintaining updated licenses for DVMs. Qualifications (Required) Bachelor's degree in business, health science, or a related field strongly preferred. At a minimum, five years of direct office management experience, including at least two years of supervisory experience, is required. May consider an equivalent combination of education, certification, training, and/or experience. Ability to provide customer service in a courteous, prompt, and efficient manner. Computer proficiency in using Microsoft Office products (Word, Outlook, and Excel) and applicable organization-specific software. Establish and maintain productive and cooperative working relationships. Active time management and organizational skills to complete work promptly. Excellent communication skills both orally and in writing. Must be flexible with scheduling and able to work some weekends and holidays. Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors. Depending on the functional area of assignment, tasks may involve extended periods at a keyboard or workstation and/or extended periods standing and/or walking. May include some climbing, balancing, stooping, kneeling, crouching, or crawling. Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds). Other duties and responsibilities as assigned by management. Preferred Skills (Nice to Have) Certified Veterinary Practice Manager (CVPM) or Master of Healthcare Administration (MHA) is preferred.

Analytical skills:

strong ability to analyze information quickly and efficiently as it relates to the hospital's finances.

Strategic planning:

the ability for financial forecasting, marketing plans, and long-term plans for the growth of the practice.

Leadership:

ability to effectively manage and direct hospital staff towards a common goal.

Decision-making skills:

possess the ability to make good decisions, solve problems, and decide on essential matters.

Communications:

demonstrate the ability to communicate, orally, and in writing, effectively to convey necessary information to hospital staff.

Resourcefulness and adaptability:

the ability to take the initiative and get things done as well as the ability to adapt to changes or new information.

Compliance:

ability to understand and manage important compliance regulations and requirements of the hospital.

Planning and prioritizing:

must be able to organize work efficiently, set priorities, and establish plans and timetables for achieving goals. What We Offer We care deeply about supporting our team members — professionally and personally.

Benefits include:

Medical, dental, and vision insurance Paid Parental Leave (birth, adoption, foster) 401(k) with discretionary contribution Team Member Pet Discounts Emotional wellbeing support — including Calm app access and 24/7 EAP CE stipends and career development resources Grant Circle — a relief fund for team members facing personal hardship Local hospital culture backed by national resources At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals , including 1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.

EOE, M/F/D/V

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