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TC
The Center for Family Justice
Bilingual Domestic Violence & Empowerment Services Program Manager
Career Insights for Clinical Supervisor / Manager
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What they do
A Clinical Supervisor or Manager supervises staff and manages services in a clinical program. May provide clinical supervision for nursing, counseling or home health care staff. Works to ensure quality patient care. Trains and develops clinical staff and manages clinical program budgets.
$117,744 / year median in Connecticut
+14% projected growth
Job Description
Summary Supervises and supports The Center's Domestic Violence Advocacy Services department, which provides intake, crisis intervention, advocacy, short-term counseling, case management and referrals for victims of domestic violence/ intimate partner violence as well as sexual violence/abuse. In addition, this position will also coordinate The Center's empowerment/self-sufficiency services. Responsibilities Program Provides intake, crisis intervention, advocacy, short-term counseling, case management and referrals for victims of domestic violence and sexual violence victims (as needed). Provides specific oversight, support, leadership and program development to domestic violence advocacy Services. Works in collaboration with the Community Advocacy Program Managers to coordinate services for victims of abuse and violence that include providing coverage for the walk-ins and hotlines. Co-facilitates support groups for adult and child/youth clients that are victims of, or have been exposed to domestic violence/intimate partner violence. Provide clients with support from a trauma informed, strength based, and client defined advocacy model of service. Attends meetings and trainings with the Connecticut Coalition Against Domestic Violence and the Connecticut Alliance to End Sexual Violence as needed. Maintains accurate case files and enters data into client database as soon as possible. Works collaboratively and cooperatively with staff, volunteers and community groups. Empowerment & Self-Sufficiency Services Develops and evaluates culturally and linguistically responsive empowerment and self-sufficiency programs that promote safety, economic independence, and equitable access for survivors and their families. Works in collaboration with agency staff on the assessment and identification of community provider resources and workshops for clients that focus on economic empowerment. Serves as the point of contact for Justice Center partners that work on empowerment and self-sufficiency services and schedule client workshops as needed. Unit Leadership Provides direct supervision to the Domestic Violence Advocacy team including the Latine advocates, Child Advocate, and Adult Advocates. Ensures contract compliance and adherence to coalition standards including monitoring data entry, contract reporting, and other deliverables. Responds to subpoena in the absence of the "Keeper of Records." Assesses program strengths, challenges and areas for continued program development. Assesses staff strengths and areas for development and works collaboratively with staff to create professional development opportunities. Advises the advocates in client interactions and crisis intervention. Leads and supports unit specific projects including, but not limited to, further Latine program development and Child Advocacy projects. Agency Support Community Education & Prevention department by providing education and training to students, community professionals, and general public as needed. Participates in all appropriate Center meetings and trainings. Acts as back-up to staff and provides direct services as needed. Represents The Center at meetings with state and local agencies. Special projects as assigned. Qualifications Required Bachelor's Degree in human services field and at least 3 to 5 years of experience working with victims of domestic and sexual violence including child abuse as well as program development and supervisory experience. Master's Degree preferred. Bilingual English/Spanish. Understanding of trauma informed services. Strong commitment to The Center's mission. Strong organizational skills, an ability to work independently and self-motivate. Ability to work with diverse populations. Ability to handle multiple tasks in a fast paced environment. Excellent verbal and written communication skills required. Demonstrated employee development and performance management skills. Ability to solve complex problems and to inspire and motivate staff. Satisfactory completion of The Center's certification training. Daily access to a car with a valid CT driver's license. Preferred Computer literacy, including data entry experience, utilization of software packages, Microsoft word and internet/e-mail. Experience with ETO (Efforts to Outcomes) or other case management software. Supervisory and leadership experience.