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St. Vincent's Medical Center
Patient Service Coordinator - Radiation Oncology
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What they do
A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
$73,034 / year median in Connecticut
+18% projected growth
Job Description
Location Detail:
St Vincents Medical Center (10427)Shift Detail:
7a-330p, Monday thru Friday, Work where every moment matters. The Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated services- all under one roof. Our system of care includes a truly integrated team with the most talented, experienced, and compassionate caregivers and physicians, backed by the latest cutting-edge technology. The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Responsibilities include but, are not limited to:- Warmly greets and registers arriving patients
- Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter
- Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit
- Reviews daily report of appointment confirmations to ensure accurate schedule and appropriate communications with patients
- Collects co-payments and office charges as needed and explains office payment billing policies to patients
Qualifications Education:
High school diploma or equivalentExperience:
- Experience in a fast-paced medical office highly preferred.
- Epic experience preferred.
- Strong working knowledge of insurance requirements
- Solid working knowledge of Microsoft Office software.
- Basic working knowledge of medical terminology.
- Ability to travel independently to satellite offices with or without advanced notice.