Audiology Patient Care Coordinator Hearing Health & Wellness Center Plantsville, CT Job Details Full-time $17 - $23 an hour 2 hours ago Benefits Paid training Continuing education credits Paid time off On-the-job training Flexible schedule Qualifications Active listening Writing skills Employee relationship building English Microsoft Office High school diploma or GED Cleaning Full Job Description Hearing Health & Wellness Center, LLC, a privately-owned Audiology practice in Plantsville, CT is seeking an Audiology Patient Care Coordinator to join our team. We have been helping patients in our community for over 20 years and have been under new ownership for almost 2 years. We are professional, supportive, customer-centric and our goal is to provide exceptional patient care for individuals with hearing needs. Hearing Health & Wellness Center is your trusted local provider for hearing evaluations, hearing aids, and personalized treatment. Located in the heart of central Connecticut, we care for individuals of all ages and backgrounds. We are seeking an audiology patient care coordinator to work with the Audiologist. The ideal candidate is passionate about helping people and interested in developing a career in the field of Audiology. We are growing and there is plenty of opportunity for you to grow with us. The ideal candidate loves working with people, is warm and welcoming, confident, energetic, and reliable. If you are motivated to go above and beyond, inspired by working with the best team, and compelled to do the right thing always, then our organization is exactly what you've been looking for. We are growing and there are opportunities for you to grow with us!

CULTURE, ATTITUDE

, and

ATTRIBUTES

are very important to us so the ideal candidate must be: People-oriented Independent Patient-centric with great listening skills An organized multi-tasker A self-starter who exudes positive energy Friendly & compassionate A great teammate The following

DUTIES & RESPONSIBILITIES

are central to the role: Answer and return phone calls from patients. Answers patients' questions regarding scheduling and insurance payments. Enter data into a computer medical record system. Interact directly with the patient. Counsel patients on technology applications including bluetooth and phone use. Clean, maintain, & repair hearing devices. Unbox and prepare hearing aid orders. Basic hearing aid troubleshooting. Maintain and utilize equipment. Continued growth and responsibility in the future. To ensure success candidates should also possess the following

EXPERIENCE & SKILLS

: Demonstrated experience building strong and positive relationships with teammates, patients, or customers. Clear speaking voice for interacting with our hard of hearing patients. Friendly, welcoming, and kind to all patients. Excellent communication skills both verbally & in writing. Proficiency with MS-Office & other medical practice software. High School Diploma. 1-2 years in the medical or audiology field preferred. Audiology or communication science students will be considered. Our ideal candidate is available to work 32 hours per week, Monday-Thursday from 8:30am-4:30pm. We offer a competitive salary, PTO, potential for future growth, and continued education opportunities. Candidates must be authorized to work in the US for any employer. We are an Equal Opportunity Employer.

Pay:

$17.00 - $23.00 per hour

Benefits:

Continuing education credits Flexible schedule On-the-job training Paid time off

Education:

High school or equivalent (Preferred)

Experience:

audiology assistant: 2 years (Preferred) medical field: 1 year (Required)

Language:

English (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Plantsville, CT (Required)

Work Location:

In person