Front Desk and Patient Coordinator (Periodontal Office)

Job Overview We are seeking a dynamic and organized Front Desk and Patient Coordinator to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. Your responsibilities will include managing patient appointments, verifying insurance information, maintaining accurate medical records, and providing exceptional customer service. The ideal candidate will possess strong administrative skills, medical office experience, and a passion for delivering compassionate patient care. This paid position offers an exciting opportunity to contribute to a thriving healthcare environment while developing your professional skills. Duties Greet patients and visitors warmly, establishing a positive first impression Schedule appointments efficiently using electronic health record (EHR) system Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate billing and claims processing Manage patient check-in and check-out processes with professionalism and attention to detail Review and update medical and dental records, ensuring compliance with HIPAA regulations and maintaining confidentiality Assist with documentation review and dental coding Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately Handle office administrative tasks such as filing, faxing, data entry (including 10 key typing), and managing medical records Support clinic operations by coordinating care plans, intake procedures, and appointment reminders Maintain familiarity with dental terminology if applicable, or other specialty-specific language to assist in patient communication Skills Proven experience in a medical office or healthcare setting with strong clerical support skills Knowledge of EMR/EHR systems Familiarity with dental coding for accurate documentation and billing Understanding of HIPAA regulations to ensure patient privacy and data security Excellent customer service skills with the ability to handle sensitive situations professionally Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and health information management software Bilingual abilities are highly desirable to serve diverse patient populations effectively Experience with insurance verification processes for Medicare and other insurance providers Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail Knowledge of dental terminology or Periodontal experience is a plus for specialized clinics Join our team where your organizational talents and compassionate approach will make a real difference in patients' lives. We are committed to supporting your growth through ongoing training in medical administrative support, office management practices, and advanced health information systems. This is more than just a job — it's an opportunity to be part of a dedicated healthcare community that values excellence in patient care.

Pay:

$23.00 - $26.00 per hour

Benefits:

Employee discount On-the-job training Opportunities for advancement Paid orientation Paid training Professional development assistance

Work Location:

In person