Manager of Physician Services - Hospitalist, OB hospitalist and Radiologists

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education High School Diploma or equivalent required. Bachelor's degree in Healthcare Administration preferred Experience / Qualifications Five (5) years of experience in physician practice or physician services management, preferably supporting hospital-based specialties such as Hospitalist, OB hospitalist, and Radiology services. Strong understanding of physician practice operations, hospital workflows, and regulatory environments required. Excellent communication, leadership, and customer service skills. Proficiency with Microsoft Office and electronic medical record systems is required. BLS certification through the American Heart Association for Healthcare Providers. Ability to work in a fast-paced environment. Knowledge of computer systems and applications to include but not limited to Microsoft Office and EPIC. Position Summary The Manager of Physician Services is responsible for the day-to-day operational management of the Hospitalist, OB Hospitalist, and Radiology service lines. This role ensures efficient workflows, reliable physician coverage, regulatory compliance, and effective coordination of human, financial, and material resources. The Manager partners with Physician Leads and the Directors of Operations to support high-quality patient care delivery, physician engagement, and operational excellence across hospital-based environments. Examples of these responsibilities include, but are not limited to the following: Manages daily operational activities of Hospitalist, OB Hospitalist, and Radiology services, ensuring efficient patient flow, appropriate coverage, and continuity of care. Partners with Physician Leads to support operational alignment, quality improvement initiatives, and issue resolution. Manages physician scheduling, onboarding, credentialing workflows, vacation/PTO tracking, and coverage planning. Provides supervision, coaching, performance evaluations, payroll support, and corrective action for assigned administrative staff in coordination with Human Resources and Directors of Operations. Monitors operational performance, quality metrics, patient satisfaction indicators, and productivity standards. Supports budget monitoring, expense tracking, and cost-control measures; analyzes variances and provides recommendations to leadership. Supports revenue cycle performance through coordination with billing, coding, and documentation teams. Ensures compliance with regulatory, accreditation, organizational policies, and contractual Identifies operational improvement opportunities and supports implementation of workflow and process changes. Prepares and maintains operational data, reports, and dashboards to support leadership decision-making. Coordinates staffing coverage during absences to ensure uninterrupted patient care. Participates in business development, marketing, and community engagement activities in support of service-line growth. Performs other duties as assigned. Leadership Competencies Establishing Relationships Builds effective networks, working relationships, and alliances with a broad range of stakeholders (both internal and external) in order to collaborate effectively within divisions and across boundaries. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Developing Talent Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively. Inspiring and Motivating Others Fosters commitment and cohesiveness by motivating, guiding, and facilitating cooperation within the department toward goal accomplishments. Can persuade others, build consensus, and ensure cooperation from others to gain genuine acceptance to accomplish "win-win" solutions. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Acting Strategically Aligns day to day activities around broader organizational goals and objectives; prioritizes resources based on the strategic objectives of the organization. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Generates novel and valuable ideas and uses these ideas to suggest new or improved processes. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and across the organization. Promoting Diversity and Inclusion Treats all people with dignity and respect by being fair and consistent. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Holding Self and Others Accountable Sets clear performance expectations and objectives for self and others; evaluates work performance and provides feedback when needed. Accepts responsibility and accountability. Physical Requirements This job can be physically demanding at times requiring stooping, sitting, standing, and walking for long periods of time. The team member will need to frequently assist lifting patients and heavy equipment. Must be able to work in a stressful environment, work independently, making sound decisions, detail oriented, alert, and self-motivated. Ability to push/pull up to 40lbs, carry and lift up to 50lbs. This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associates with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.