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Sanitas Medical Center

Lead Patient Representative Coordinator- Bilingual

Pay: $38,480/yr
Posted: 8 weeks ago
Location: Lake Worth, FL (Onsite)
Last Updated: 3 weeks ago
Hours: Full-Time
Expires: 9/12/2026

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What they do

A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.

$63,917 / year median in Florida

+23% projected growth

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Job Description

Lead Patient Representative Coordinator
  • Bilingual 3.0 3.0 out of 5 stars Lake Worth, FL 33467 $18
  • $19 an hour
  • Full-time Sanitas Medical Center 182 reviews $18
  • $19 an hour
  • Full-time Lead Patient Representative Coordinator About Sanitas Sanitas is a growing global healthcare organization providing primary care, urgent care, nutrition, lab, diagnostic, and patient education services.
We are committed to delivering compassionate, respectful, and patient-centered care. Job Summary The Lead Patient Representative Coordinator oversees a team of Patient Representative Coordinators, ensuring exceptional patient experiences through effective communication, issue resolution, and coordination between patients and healthcare providers. This role focuses on team leadership, patient satisfaction, and operational excellence. Key Responsibilities Lead, train, and support Patient Representative Coordinators. Manage patient inquiries, concerns, and feedback to enhance satisfaction. Facilitate communication between patients, providers, and departments. Conduct team meetings, training, and performance evaluations. Monitor quality standards and implement improvement initiatives. Ensure accurate and confidential management of patient information. Promote patient engagement tools, including the My Sanitas App and Patient Portal. Lead efforts related to patient reviews and social media feedback. Track front desk performance, including PRCs and greeters. Qualifications Education Bachelor's degree in Healthcare Administration, Business, or a related field. Experience 2+ years of experience in a patient representative, customer service, or healthcare-related role. Skills Strong leadership and team management abilities. Excellent communication and interpersonal skills. Knowledge of healthcare regulations and patient privacy laws. Strong problem-solving and conflict-resolution skills. Preferred Certification in healthcare management or a related field. Experience with healthcare information systems. Provide your feedback on
BizChat Pay:
$18.00
  • $19.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person