Day-to-Day:

Coordinate and process all patient referrals for specialty services
Obtain and manage referral authorizations per protocol
Communicate with patients regarding scheduling and referral status
Enter referral, hospital, outpatient, and DME authorizations into the system
Track outstanding referral reports and follow up as needed
Receive consultant reports and route documentation to physicians
Coordinate pre-admission testing with clinic staff and patients
Maintain compliance with company policies and HIPAA standards We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review

Insight Global's Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

High school diploma or GED
Strong customer service and professional communication skills
Ability to multitask in a fast-paced healthcare environment
Reliable, punctual attendance
Bilingual in English/Spanish required
Prior medical office experience (referral processing experience strongly preferred)
Experience processing referrals for HMO plans
Experience using EMR systems
Knowledge of medical coding

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