A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
Join Our Team at Vascular Associates! At Vascular Associates, we are dedicated to making a meaningful difference in both our patients' and our team's lives. We are looking for a Front Desk Lead who brings the right attitude, takes ownership, and leads by example to create a smooth, patient-centered experience from the moment someone walks through our doors. This role is central to the succss of the practice. This is a leadership position that sets the tone for the entire clinic.
What We Offer:
Supportive Atmosphere :
Your growth and learning are encouraged, and your opinions are always valued.
Team Collaboration :
Participate in engaging team-building exercises and exciting off-site events to foster a cohesive and motivated team.
Work-Life Balance :
Enjoy a four-day work week (7am-5:30pm, Mon-Thurs), with weekends and holidays off, giving you more time for personal pursuits and family.
Professional Development :
Access to ongoing training and educational opportunities to enhance your skills and career growth.
Positive Work Environment :
Join a workplace culture that values respect, inclusivity, and open communication. We celebrate successes together and support each other through challenges.
Schedule:
7:00am-5:30pm Monday-Thursday What You Will Do Lead the
Front Desk Team:
Set the standard for professionalism, communication, punctuality, and patient experience
Manage Complex Scheduling:
Oversee and coordinate 9 schedules, ensuring accuracy, efficiency, and appropriate patient placement Own the
Patient Experience:
Ensure patients feel welcomed, informed, and cared for from check-in to check-out
Coordinate Care:
Guide follow-ups, post-op instructions, and patient callbacks with attention to detail
Communicate Effectively:
Serve as the bridge between patients, referring providers, and clinical staff Problem Solve in
Real Time:
Anticipate issues, adjust schedules, and keep clinic flow moving
Train & Support Staff:
Mentor team members and help standardize processes across the front desk
Maintain Accuracy:
Collect demographics, verify insurance, and process payments correctly
Utilize Technology:
Navigate EMR systems efficiently (Athena experience a plus) Basic Qualifications Strong organizational and multitasking skills Proven scheduling experience (multi-provider scheduling preferred) Excellent customer service and communication skills High attention to detail and ability to stay composed under pressure Comfortable with computers and EMR systems Natural leadership mindset with a team-first attitude High school diploma or equivalent Preferred The qualified professional we seek would have experience in a medical office, clinic, or hospital setting.
Job Type:
Full-time Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
